Josephine Gonzalez
Palace Station
Las Vegas,NV
2027
years of professional experience
Experienced bartender and slot floor person with a solid background in managing inventory and ensuring compliance with health and gaming standards. Known for professionalism and ethics, consistently delivering outstanding customer service and resolving player inquiries to enhance guest satisfaction.
Work History
Slot Floor Person
- Monitored gaming floor operations to ensure compliance with casino regulations and guest satisfaction.
- Assisted in maintaining cleanliness and organization of slot machines and surrounding areas.
- Provided exceptional customer service, addressing player inquiries and concerns promptly.
Bartender
11 Years 5 Months- Crafted and served a diverse range of cocktails and beverages to enhance guest experiences. On gaming bar
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Assisted in training new staff on bar procedures and customer service protocols.
- Managed inventory levels and ordered supplies to ensure optimal stock availability.
- Provided exceptional customer service, resolving issues to elevate guest satisfaction.
Education
High School Diploma
Skills
Patience and tolerance
Professionalism and ethics
Cash handling expertise
Guest relations
Gaming regulations
Repairing machines
Accomplishments
Have been employee of the year Employee of the month. Have obtained my union pour card
Timeline
Bartender
Palace Station
03.2015 - CurrentRead More
Slot Floor Person
Harrah's Casino
Read More
Holy Redeemer
High School Diploma
Read More