Josephine Guzman
Del Rio,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Account Manager
PeopleReady
11.2021 - 05.2023
- Addressed problems with accounting, billing, and service to maintain and enhance client satisfaction.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Facilitated client satisfaction and renewed customer relations to drive growth.
Dietary Services
Link Staffing
02.2021 - 11.2021
- Monitored production to check safety, standardized production and appropriate portioning.
- Coordinated with catering staff to deliver food services for special events and functions.
- Maximized quality assurance by completing frequent line checks.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction.
Account Manager
LaborMAX Staffing
08.2019 - 01.2021
- Advertised job opportunities on social media platforms and job boards.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Developed and facilitated new-hire orientations.
- Conducted performance reviews and provided feedback to managers on employee performance.
Correctional Officer
Texas Department Of Criminal Justice
11.2016 - 11.2018
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
Education
High School Diploma -
Academy of Creative Education
San Antonio, TX2015
Skills
- Excellent Communication Skills
- Safety and Security
- Problem Resolution
- Time Management
- Computer Skills
- Attention to Detail
- Customer Service
- Teamwork
Timeline
Account Manager
PeopleReady
11.2021 - 05.2023
Dietary Services
Link Staffing
02.2021 - 11.2021
Account Manager
LaborMAX Staffing
08.2019 - 01.2021
Correctional Officer
Texas Department Of Criminal Justice
11.2016 - 11.2018
High School Diploma -
Academy of Creative Education
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