Summary
Overview
Work History
Education
Skills
Timeline
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Josephine Hoffer

Urbana,IL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Server

Midway Duck Inn
04.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Baker

Crumbl Cookies
05.2022 - Current
  • Operate POS system.
  • Properly weigh and ball cookie dough.
  • Properly prepare batches of dough in industrial-grade mixers.
  • Ensure cookies are held to the Crumbl standard.
  • Dress cookies to the Crumbl standard.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Produced consistently high-quality baked goods for customers.

Hostess & Server

The Woolly Bugger At Sankoty Lakes
06.2021 - 12.2022


  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Filling/delivering/re-filling beverages.
  • Ensuring a pleasant guest experience.
  • Operate POS system.
  • Recording guest meal progression in the seating system.
  • Manage guest reservations.
  • Pre-bus and bus tables.
  • Polish silverware, roll silverware.
  • Deliver food to tables.
  • Garnish finished dishes.

Education

Bachelor of Science - Natural Resources And Environmental Science

University of Illinois At Urbana-Champaign
Champaign, IL
05.2026

Associate of Arts -

Illinois Central College
East Peoria, IL
08.2023

Skills

  • Hardworking
  • Quick Learner
  • Quality Control
  • Customer Interface
  • People Skills
  • Technological Skills
  • Level-Headed

Timeline

Server

Midway Duck Inn
04.2023 - Current

Baker

Crumbl Cookies
05.2022 - Current

Hostess & Server

The Woolly Bugger At Sankoty Lakes
06.2021 - 12.2022

Bachelor of Science - Natural Resources And Environmental Science

University of Illinois At Urbana-Champaign

Associate of Arts -

Illinois Central College

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Josephine Hoffer