Josephine Hoffer
Urbana,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Server
Midway Duck Inn
04.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Baker
Crumbl Cookies
05.2022 - Current
- Operate POS system.
- Properly weigh and ball cookie dough.
- Properly prepare batches of dough in industrial-grade mixers.
- Ensure cookies are held to the Crumbl standard.
- Dress cookies to the Crumbl standard.
- Operated and maintained bakery equipment, including ovens and mixers.
- Produced consistently high-quality baked goods for customers.
Hostess & Server
The Woolly Bugger At Sankoty Lakes
06.2021 - 12.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Filling/delivering/re-filling beverages.
- Ensuring a pleasant guest experience.
- Operate POS system.
- Recording guest meal progression in the seating system.
- Manage guest reservations.
- Pre-bus and bus tables.
- Polish silverware, roll silverware.
- Deliver food to tables.
- Garnish finished dishes.
Education
Bachelor of Science - Natural Resources And Environmental Science
University of Illinois At Urbana-Champaign
Champaign, IL05.2026
Associate of Arts -
Illinois Central College
East Peoria, IL08.2023
Skills
- Hardworking
- Quick Learner
- Quality Control
- Customer Interface
- People Skills
- Technological Skills
- Level-Headed
Timeline
Server
Midway Duck Inn
04.2023 - Current
Baker
Crumbl Cookies
05.2022 - Current
Hostess & Server
The Woolly Bugger At Sankoty Lakes
06.2021 - 12.2022
Bachelor of Science - Natural Resources And Environmental Science
University of Illinois At Urbana-Champaign
Associate of Arts -
Illinois Central College