Ashley Bruggeman

• Guest Service:
• Greet guests promptly and warmly
• Present menus and explain specials or promotions
• Answer questions about menu items, ingredients, and dietary restrictions
• Take accurate food and beverage orders
• Order Management:
• Input orders into POS system correctly
• Communicate special requests or allergies to the kitchen
• Ensure timely delivery of food and beverage to tables
• Check back with guests to ensure satisfaction
• Table Maintenance:
• Refill drinks and clear used dishes throughout the meal
• Reset tables quickly and neatly for the next guests
• Maintain cleanliness and organization in the dining area
• Team Collaboration:
• Work closely with kitchen staff, bartenders, and other servers
• Assist teammates during busy periods
• Communicate effectively with management and guest feedback or issued.

• Operations Management:
• Oversee daily restaurant operations
• Ensure food quality and customer service standards are met
• Monitor cleanliness and safety compliance
• Manage inventory and supplies
• Coordinate with my kitchen and front-of-house staff
• Staff Management:
• Hire, train, and schedule staff
• Conduct performance evaluations
• Resolve staff conflicts and maintain morale
• Customer Service:
• Handle customer complaints and feedback
• Ensure a positive dining experience
• Monitor service quality and guest satisfaction
• Financial Oversight:
• Manage budgets and control costs
• Track sales and profitability
• Approve Payroll and vendor payments
• Analyze financial reports and adjust operations accordingly

• Crafted customized cocktails based on customer preferences and seasonal ingredients
• Provided exceptional customer service, fostering positive guest experiences and repeat business
• Maintained bar cleanliness and organization to ensure compliance with health regulations
• Assisted in inventory management, tracking stock levels and placing orders as needed

Making drinks and serving food to local clientele mostly and tourists. Maintaining repeat guests and regulars. Creating a fun and welcoming environment