Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Josephine Mannino

Sterling Heights

Summary

Dynamic and dedicated professional with a strong background in customer service at Mr. C's Car Wash. Proven ability to manage multiple tasks while ensuring safety and cleanliness. Skilled in problem-solving and collaboration, with a solid understanding of healthcare regulations. Committed to enhancing client experiences through effective communication and teamwork.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Auto Wash Attendant

Mr. C's Car Wash
Clinton Township
06.2019 - Current
  • Provided high-quality car wash services, including exterior and interior cleaning, to ensure customer satisfaction.
  • Managed customer interactions professionally, addressing concerns and ensuring a positive experience.
  • Maintained cleanliness and organization of the work area, ensuring all safety protocols were followed.
  • Collaborated with team members to streamline workflow during busy periods.
  • Trained new attendants on proper washing techniques and safety protocols effectively.

Occupational Therapy Assistant Student

Optalis Health and Rehabilitation
Shelby
08.2025 - 10.2025

Occupational Therapy Assistant Student

Rising Stars Academy
Center Line
03.2025 - 05.2025
  • Supported clients in daily activities to enhance their functional independence.
  • Collaborated with multidisciplinary teams to develop comprehensive care strategies.
  • Encouraged positive behavior changes through verbal reinforcement and positive motivation techniques.
  • Monitored patient safety throughout all treatments and interventions.
  • Engaged clients in therapeutic activities to promote physical and cognitive skills.
  • Observed and documented patient progress during treatments, including changes in physical or mental status.
  • Responded promptly to emergency situations by taking appropriate action in a timely manner.
  • Collaborated with interdisciplinary team members regarding patient care plans.

Server

The Pines Independent Living Senior Community
Clinton Township
12.2023 - 04.2025
  • Delivered exceptional dining experiences to residents by providing attentive and friendly service.
  • Assisted with menu recommendations and accommodated special dietary requests.
  • Maintained a clean and organized dining area, adhering to health and safety regulations.
  • Collaborated with kitchen staff to address issues, creating a better experience for the residents.
  • Trained new servers on community policies and service standards.
  • Participated in community events to promote social interaction among residents.

Education

Associate of Applied Science - Occupational Therapy Assistant

Macomb Community College
Clinton Township, MI
05.2026

Diploma -

Stevenson High School
Sterling Heights, MI
05.2021

Skills

  • Ability to manage multiple tasks and prioritize effectively
  • Understanding of healthcare regulations and HIPAA
  • Excellent customer service
  • Problem-solving abilities
  • Adaptable to new situations and challenges
  • Efficient time management
  • Teamwork and collaboration to deliver solutions
  • Cleanliness and hygiene
  • Safety awareness
  • Initiative and Self-motivation

Certification

  • Basic Life Support Certification, Macomb Community College
  • Bloodborne Pathogens Certification, Macomb Community College

Timeline

Occupational Therapy Assistant Student

Optalis Health and Rehabilitation
08.2025 - 10.2025

Occupational Therapy Assistant Student

Rising Stars Academy
03.2025 - 05.2025

Server

The Pines Independent Living Senior Community
12.2023 - 04.2025

Auto Wash Attendant

Mr. C's Car Wash
06.2019 - Current

Associate of Applied Science - Occupational Therapy Assistant

Macomb Community College

Diploma -

Stevenson High School

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