Josephine Nguyen
Houston,TX
Summary
Detail-oriented professional with proven ability to manage responsibilities efficiently, communicate clearly, and adapt in fast-paced environments. Reliable team player with a strong work ethic and professionalism. Brings keen attention to detail and ability to quickly pick up new skills and procedures.
Overview
3
3
years of professional experience
Work History
Optometric Technician
20/20 Supreme Eyecare
03.2023 - Current
- Assisted in patient intake and conducted preliminary vision assessments.
- Managed contact lens fittings and provided education on proper usage.
- Documented patient information accurately in electronic health records system.
- Scheduled appointments and coordinated follow-up visits for patients.
- Trained new staff on office procedures and equipment usage protocols.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
- Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
Education
BBA - Accounting
University of Houston
Victoria, TX12-2025
Associate of Arts - Business
Lone Star College
Houston, TX05-2020
Skills
- Customer service
- Problem-solving
- Time management
- Multitasking Abilities
- Reliability
- Organizational skills
- Team collaboration
- Adaptability and flexibility
Timeline
Optometric Technician
20/20 Supreme Eyecare
03.2023 - Current
BBA - Accounting
University of Houston
Associate of Arts - Business
Lone Star College