Josephine Shauf
Lima,OH
Summary
Dedicated Personal Shopper well-versed in selecting, packing, and delivering orders. Results-oriented and thorough with strong focus on efficiency. Ready to bring 3 years of retail experience to dynamic new position. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Online Grocery Associate
Walmart
Lima, OH
11.2020 - Current
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Completed pickup and shopping orders for customers within local area.
- Secured and stored items until customer pickup.
- Greeted customers and answered product or service questions.
- Resolved customer concerns and answered questions quickly to maximize satisfaction.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
- Responded promptly to inquiries from customers regarding their online grocery orders.
Barista
Meeting Place On Market
Lima, OH
08.2019 - 06.2020
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
- Sliced fruits, vegetables and meats for use in food service.
- Collected payments and provided accurate change.
- Input orders into point of sale system and handled customer payments.
- Operated cash registers to process customer payments.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Education
High School Diploma -
Lima Senior High School
Lima, OH05-2021
Skills
- Prioritizing Orders
- Attention to Detail
- Flexible Schedule
- Decision-Making
- Planning and Organization
- Heavy Lifting
- Verifying Order Accuracy
- Relationship Building
- Online Order Processing
Timeline
Online Grocery Associate
Walmart
11.2020 - Current
Barista
Meeting Place On Market
08.2019 - 06.2020
High School Diploma -
Lima Senior High School