Josephine Westrick
Starbucks
MILWAUKEE,WI
8
years of professional experience
Psychology graduate and current Clinical Counseling master’s student with experience working in fast-paced, people-focused environments. Compassionate, patient, and dependable, with strong communication skills and a natural ability to build positive relationships with others. Experienced in staying calm in challenging situations, adapting to different needs, and creating a welcoming and supportive environment. Looking to apply my psychology background and interpersonal skills in a role where I can support others and gain meaningful hands-on experience.
Work History
Barista
1 Year 7 Months- Prepared and served high-quality beverages in fast-paced environment.
- Operated espresso machines and other equipment with precision and care.
- Assisted customers with menu selections, enhancing overall customer experience.
- Maintained cleanliness and organization of work area to ensure safety standards.
Barista
1 Year 9 Months- Trained new baristas on beverage preparation techniques and customer service protocols.
- Resolved customer complaints efficiently, ensuring satisfaction and loyalty retention.
- Collaborated with team members to streamline service processes during peak hours.
- Resolved customer complaints efficiently and ensured satisfaction
Lifeguard
3 Years 5 Months- Administered first aid and CPR in emergency situations, ensuring prompt response.
- Monitored pool areas to ensure guest safety and compliance with regulations.
- Conducted routine inspections of swim facilities to maintain cleanliness and safety standards.
Lifeguard
1 Year 7 Months- Administered first aid and CPR in emergency situations, ensuring prompt response.
- Monitored pool areas to ensure guest safety and compliance with regulations.
- Conducted routine inspections of swim facilities to maintain cleanliness and safety standards.
- Developed and implemented engaging water safety programs for guests of all ages.
Education
Master of Science - Clinical Counseling
Bachelor of Science - Psychology
Associate of Arts - Liberal Arts And Sciences
High School Diploma
Skills
Attention to detail
Time management
Problem-solving
Friendly and outgoing
Multitasking and organization
Empathy and patience
Team leadership
Timeline
Barista
Starbucks
10.2024 - 05.2026Read More
Barista
Capputan
08.2022 - 05.2024Read More
Lifeguard
YMCA
01.2020 - 08.2021Read More
Lifeguard
Jellystone Park Camp Resorts
05.2018 - 10.2021Read More
Mount Mary University
Master of Science from Clinical Counseling
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University of Wisconsin Milwaukee
Bachelor of Science from Psychology
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University of Wisconsin Whitewater At Rock County
Associate of Arts from Liberal Arts And Sciences
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Fort Atkinson High School
High School Diploma
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