Josephine Wilson
Bakersfield,CA
Summary
Results-driven Case Management Supervisor known for high productivity and efficient task completion. Skilled in client needs assessment, resource coordination, and team leadership. Excel in communication, problem-solving, and adaptability to ensure optimal outcomes for clients and staff. Committed to fostering an environment that encourages collaboration and continuous improvement.
Overview
6
6
years of professional experience
Work History
Case Management Supervisor
Sevita Healthcare
11.2021 - 11.2024
- Supervised and mentored a management team supporting At-Risk Youth and individuals with intellectual or developmental deficits, offering weekly direction, support, and guidance to ensure effective team performance.
- Collaborated with multidisciplinary teams to enhance client care, reduce case management barriers, and streamline service delivery processes for improved client outcomes.
- Managed day-to-day operations of the case management team, including conducting performance evaluations, coordinating schedules, providing training, and making recommendations for personnel actions such as hires, promotions, and disciplinary measures.
- Conducted in-depth interviews, assessments, and diagnostic testing to gather critical medical and behavioral data, ensuring thorough and accurate documentation for individualized care planning.
Mental Health Worker
Bakersfield Behavioral Healthcare Hospital
08.2022 - 09.2023
- Referred patients and clients to appropriate community resources and specialists, ensuring access to comprehensive support services tailored to their needs.
- Conducted home visits for transitioned clients to monitor their stability and integration into the community, providing ongoing support and assessment.
- Facilitated group therapy sessions focused on coping strategies and peer support, fostering a safe environment for clients to share and learn from each other.
- Utilized therapeutic techniques such as meditation, play therapy, and visualization to help clients meet therapeutic goals, with a focus on improving emotional regulation and coping skills.
Student Assistant Coordinator
California State University Bakersfield
03.2019 - 06.2021
- Created and implemented Individualized Service Plans (ISP) for fostered and emancipated college students, ensuring tailored support for academic and personal development.
- Managed a group of 15+ students, providing guidance and resources to support successful coursework completion, participation, and overall student success.
- Facilitated individual counseling and group sessions, focusing on coping strategies, mindfulness, anxiety management, and emotional resilience to address mental health concerns and promote wellness among diverse student populations.
Education
Master of Psychology -
University of Phoenix
Tempe, AZ01.2024
Bachelors in Psychology -
California State University, Bakersfield
Bakersfield, CA06.2021
Skills
Experienced manager with excellent client and
Excellent verbal and written communication skills
Proficient time management skills
Client Documentation
- Team collaboration
Client Advocacy
Crisis Assessment
Trauma-Informed Therapy
Timeline
Mental Health Worker
Bakersfield Behavioral Healthcare Hospital
08.2022 - 09.2023
Case Management Supervisor
Sevita Healthcare
11.2021 - 11.2024
Student Assistant Coordinator
California State University Bakersfield
03.2019 - 06.2021
Master of Psychology -
University of Phoenix
Bachelors in Psychology -
California State University, Bakersfield
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