Josephine Wolfbauer
Tolleson,AZ
Summary
Throughout my work experience I have learned a lot, especially working mainly in the service industry.
I offer a friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. I bring an understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. I am ready to use and develop communication and customer service skills in any future server role. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I have made sure over the years I have become a customer service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Dominos's Pizza
09.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Server
Olive Garden
02.2024 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Salemen
JPI Products
01.2021 - 09.2024
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Bluesky Online
Minneapolis, MN06-2024
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
Timeline
Delivery Driver
Dominos's Pizza
09.2024 - Current
Server
Olive Garden
02.2024 - 09.2024
Salemen
JPI Products
01.2021 - 09.2024
High School Diploma -
Bluesky Online
Similar Profiles
Ethan ZaharisEthan Zaharis
Customer Service Representative at Dominos's PizzaCustomer Service Representative at Dominos's Pizza
Ezra ReillyEzra Reilly
Pizza Delivery Driver at Dominos's PizzaPizza Delivery Driver at Dominos's Pizza
Kate EsteppKate Estepp
Supervisor of Operations at Dominos's PizzaSupervisor of Operations at Dominos's Pizza