Josephine Zamora

• Set up laboratory devices and equipment
• Inspect equipment to identify replacements, malfunctions, and repairs
• Use of hand tools and light machinery
• Work closely with engineers to ensure product quality.
• Enhanced product quality by implementing rigorous quality control measures and identifying areas for improvement.
• Collaborated with management to develop strategies for continuous process improvement in production operations.

• Compiled, prioritized, and sorted lab orders
• Typed lab documents, text, and written material from rough drafts to ensure accuracy
• Entered and scanned over 300+ lab orders daily into company database
• Conducted follow-up phone calls and emails to acquire missing information.
• Reduced turnaround times for results by streamlining accessioning processes and procedures.

Homemaker

• Assisted the director in supervising all technicians and hourly employees.
• Screened applicant resumes and coordinated both phone and in person interviews.
• Drafted bi-weekly timesheets for all hourly and commission employees.
• Organized all new hire, security and temporary paperwork.
• Demonstrated an exceptional level of professionalism for the staff to emulate.
• Enhanced customer satisfaction by implementing innovative spa services and treatments.

• Secretary to the Service Director.
• Scheduling, preparing and coordinating board and committee meetings,
• Handle all employee schedules and time off requests.
• Work closely with sales staff to ensure customer satisfaction
• Responsible for handling sales department/service department new customer work orders. Which included ordering parts from vendors for after sale work.
• Closed service repair orders in company database.
• Ensure vehicles were up to date with DMV paperwork.