Josephine Ziegler

• Consulted clients to recommend haircut, color, and styling services aligned with desired results.
• Performed shampooing, conditioning, and blow-drying services using salon sanitation standards.
• Applied hair color, highlights, and chemical treatments while following product instructions and safety procedures.
• Styled hair for daily wear and special events with precision and attention to client preferences.
• Scheduled and prepared client services to support smooth appointment flow and timely chair turnover.
• Maintained clean, organized workstation and sterilized tools between appointments.
• Adapted quickly to changing client needs while delivering consistent service quality and professional demeanor.

• Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
• Collaborated with kitchen staff to facilitate timely meal delivery and enhance dining experience.
• Maintained cleanliness and organization of dining area, adhering to health and safety standards.
• Assisted in training new servers on menu knowledge and service protocols to improve team performance.
• Suggested menu items based on guest preferences, contributing to increased sales through upselling techniques.
• Resolved customer complaints promptly, fostering positive relationships and encouraging repeat business.
• Conducted inventory checks regularly, ensuring stock levels met operational demands without excess waste.

• Facilitated training sessions for new staff on operational procedures and customer service standards.
• Managed inventory levels to ensure optimal stock for daily operations and special events.
• Coordinated schedules for team members to maintain efficient restaurant service during peak hours.
• Implemented process improvements to enhance workflow efficiency in food preparation areas.

I am currently a licensed cosmologist. And I went to school at metro beauty academy