JOSEPHINE A. JEAN
Summary
Experienced professional delivering exceptional guest experiences through attentive service and strong communication skills. Clinical background enhances efficiency in fast-paced environments while upholding cleanliness and safety standards. Proficient in providing personalized care to diverse individuals and managing multiple priorities to ensure smooth daily operations. Committed to professionalism, adaptability, and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Clinical Research Coordinator
Georgetown University Medical Center
Washington, DC
01.2026 - Current
- Coordinated and managed clinical trials ensuring compliance with regulations and standard operating procedures (SOPs)
- Collaborated with investigators and sponsors to drive successful study outcomes
- Contributed to development of study-related documents, including protocols, informed consent documents, and case report forms (CRFs)
- Supported clinical research nurses with vitals, phlebotomy and performing EKGs
Patient Care Technician
MedStar Georgetown University Hospital
Washington, DC
04.2024 - 11.2024
- Assisted patients with daily living activities to enhance their quality of life and independence
- Facilitated patient care activities by adhering to nursing protocols to ensure safety and comfort
- Conducted various patient care activities including specimen collection and phlebotomy
Physical Therapy Aide
MedStar National Rehabilitation Hospital
Washington, DC
07.2021 - 09.2022
- Supported physical therapists during therapy sessions to enhance patient comfort and safety
- Encouraged and aided patients during therapeutic activities
- Recorded patient progress and updated medical records to maintain accurate treatment documentation
- Prepared supplies, equipment, and treatment areas for therapy sessions, ensuring cleanliness and readiness after treatments
Undergraduate Clinical Experience Program
Stony Brook University
Stony Brook, NY
01.2021 - 04.2021
- Participated in virtual clinical shadowing sessions led by Stony Brook medical students to observe patient interactions.
- Attended educational workshops focused on cardiology, emergency medicine, and neurology to enhance medical knowledge.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Lung Cancer Screening Assistant
Stony Brook Hospital
Stony Brook, NY
01.2021 - 04.2021
- Contacted patients via telephone to schedule appointments
- Created, maintained, and updated patients’ charts
- Utilized EMR and Athena software to access patient records
- Sorted and stored patient records in filing system to streamline retrieval and organization of information
Ophthalmic Technician Intern
Flaum Eye Institute
Rochester, NY
10.2018 - 12.2019
- Interacted with patients to record chief complaints and document medical histories, enhancing patient care experience
- Observed opticians, optometrists, and ophthalmologists in clinical settings to understand patient care processes.
- Participated in clinical rotations across glaucoma, pediatrics, and retina specialties, broadening understanding of diverse ophthalmic practices
Patient Care Technician
Newark Wayne Community Hospital
Newark, NY
12.2018 - 04.2019
- Recorded patient vital signs to monitor health status and support treatment decisions
- Performed electrocardiogram testing on patients
- Assisted patients with daily hygiene to promote comfort and well-being
- Collected urine, stool and blood samples for laboratory testing
- Oversaw patient meals to ensure nutritional needs were met
Education
Bachelor of Arts - Biology, Minor in Spanish
Stony Brook University
Stony Brook, NY08-2022
Associate in Science -
Monroe Community College
Rochester, NY12-2019
Skills
- Conflict resolution
- Customer service
- Multitasking
- Team collaboration
- Time management
- Basic mathematics
- Verbal and written communication
- Organizational skills
- Critical thinking
- Decision making
- Team building
- Interpersonal communication
Languages
Spanish
Professional
Timeline
Clinical Research Coordinator
Georgetown University Medical Center
01.2026 - Current
Patient Care Technician
MedStar Georgetown University Hospital
04.2024 - 11.2024
Physical Therapy Aide
MedStar National Rehabilitation Hospital
07.2021 - 09.2022
Undergraduate Clinical Experience Program
Stony Brook University
01.2021 - 04.2021
Lung Cancer Screening Assistant
Stony Brook Hospital
01.2021 - 04.2021
Patient Care Technician
Newark Wayne Community Hospital
12.2018 - 04.2019
Ophthalmic Technician Intern
Flaum Eye Institute
10.2018 - 12.2019
Bachelor of Arts - Biology, Minor in Spanish
Stony Brook University
Associate in Science -
Monroe Community College