Joseph M. Valentino
Lincroft
Summary
Veteran skilled negotiator bringing 20+ year background in debt collections . Extremely versed in debt collections, repayment negotiations and repayment plan development. Successful in managing escalated accounts and resolving delinquent accounts. Prepared to bring talent and leadership to new opportunity in collections field. Focused professional with success and proven ability in delivering unbiased perspective to solve disputes. Accomplished in collecting supporting information, drafting and reporting comprehensive documentation to resolve disputes. Follow applicable laws and ethical procedures for all cases.
Overview
21
21
years of professional experience
Work History
DEBT COLLECTION SPECIALIST
MID TO SMALL BUSINESSES
TRI-STATE AREA
01.2010 - Current
- Counseled debtors on payment options and arranged installment agreements.
- Delivered exceptional customer service on all calls while maintaining calm and professional demeanor in challenging circumstances
- Helped clients plan payoff plans for various types of loans, including commercial, home equity, mixed use and multi-family.
- Discussed options with delinquent clients in terms of proposed solutions or foreclosure.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
PROPERTY MANAGEMENT
VALENTINO ORGANIZATION INC
MONMOUTH COUNTY
01.2003 - Current
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Promptly responded to tenant complaints and concerns for 15 properties.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Processed project change requests and performed coverage research to handle repair issues.
Mortgage Loan Originator
MORTGAGE BROKERS & BANKS
MONMOUTH COUNTY
01.2011 - 12.2011
- Interviewed applicants to assess loan requirements before suggesting offers.
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to all customer needs.
- Explained different types of loans pertaining to client situations.
- Developed and maintained relationships with local real estate agents.
- Developed prospects for new loans by conducting 100 cold calls weekly.
Education
Bachelor of Science - Finance
St. John's University
Jamaica, NYSkills
- Skilled Negotiator
- Suburb Communication Skills
- Excellent Analytical Ability
- Organizational Skills
Additional Information
BOARD MEMBER - LINCROFT SENIOR HOUSING CORPORATION - JANUARY 2015 - PRESENT
I was appointed by the township of Middletown , NJ to serve as a DIRECTOR for the Lincroft
Senior Housing Corporation. I serve on two Boards , the Luftman Towers, and Luftman Pavilion.
Board members review and vote on the monthly bills, and current business for these two senior
citizen buildings.
ASSISTANT SCOUTMASTER BOY SCOUTS
JANUARY 2016 - PRESENT
Current Assistant Scout Master and Committee Member with Troop 246 in LIncroft, NJ.
Participate weekly with Scout meetings now being held virtually. Monthly committee
meetings to plan Scouting events and activities for camping and high adventure outings.
Leading the Scouts who are earning the CYCLING MERIT badge which culminates with a 50 mile
plotted bike ride away from vehicle traffic. Accompany scouts on camping outings, community
activities, and assist Scouts on their Eagle projects. Organized FATHER/SON/SIBLING dinner for
Scouts and their siblings.
LITTLE LEAGUE BOARD MEMBER & SPORTS OFFICIAL
ACTIVE SPORTS OFFICIAL UMPIRING LITTLE LEAGUE AND SCHOOL GAMES SINCE 1997.
I HAVE SERVED ON THE LINCROFT LITTLE LEAGUE BOARD SINCE 2011. AS A OFFICIAL I
HAVE ATTENDED THREE ADVANCED TRAINING CLASSES FOR MECHANIC TRAINING
AND KNOWLEDGE OF THE RULES. I ALSO MANAGE A 15U TRAVEL TEAM FOR THE LEAGUE.
Timeline
Mortgage Loan Originator
MORTGAGE BROKERS & BANKS
01.2011 - 12.2011
DEBT COLLECTION SPECIALIST
MID TO SMALL BUSINESSES
01.2010 - Current
PROPERTY MANAGEMENT
VALENTINO ORGANIZATION INC
01.2003 - Current
Bachelor of Science - Finance
St. John's University
Similar Profiles
Jerlan CadagJerlan Cadag
Bookkeeper at Small Projects/Small BusinessesBookkeeper at Small Projects/Small Businesses
Kelsey TrahanKelsey Trahan
Freelance Bookkeeping Assistant at Various Small BusinessesFreelance Bookkeeping Assistant at Various Small Businesses
Tetiana SuhakonTetiana Suhakon
Head Bookkeeper at Over 30 Small Businesses and Self-employedHead Bookkeeper at Over 30 Small Businesses and Self-employed
Christopher CarloChristopher Carlo
Director of Religious Education at St. Catherine Labouré ChurchDirector of Religious Education at St. Catherine Labouré Church
Taylor LaPointeTaylor LaPointe
Babysitter at Jackie PasqualeBabysitter at Jackie Pasquale