Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kerrie Mosbacker

Amelia,Oh

Summary

To obtain an interesting position with a growing company that will utilize my skills and abilities and offer enhanced opportunities and promotion Skilled Debt Collection Specialist with experience in managing and recovering outstanding debts. Strengths include thorough knowledge of collection policies, effective negotiation skills, and keen understanding of financial law regulations. Previous work resulted in improved debt recovery rates and streamlined procedures for more efficient collections.

Overview

25
25
years of professional experience

Work History

Debt Collection Specialist

LendKey
Blue Ash, OH
10.2022 - Current
  • Contacted delinquent customers via telephone and mail to negotiate payment arrangements.
  • Assisted clients with questions or concerns about their accounts in a professional manner.
  • Maintained accurate records of all collections activities and progress.
  • Evaluated financial situations of debtors to determine the best resolution for both parties.
  • Developed strategies to collect past due payments and minimize losses on bad debts.
  • Researched payment histories and account statuses in order to verify discrepancies between what was owed versus what was collected.
  • Monitored customer accounts for any changes in status or updates from creditors.

Collections Specialist

WNLI
Fairfield, Oh
04.2013 - Current
  • Contacting overdue accounts by phone to collect previous outstanding balances
  • Focus on liquidating debt and processing payments
  • Knowledge of different collection methods and Fair Debt Collection Laws.

Office Superintendent

HMI
Covington, Ky
03.2000 - 01.2013
  • Supervised accounting and administrative staff, oversaw quality control in bookkeeping, and client development
  • Planned and organized staff activities, monitored operations, and trained new staff.

Education

West Clermont
Amelia, Ohio
01.1979

Skills

  • Bookkeeping
  • Strong Communication Skills
  • Computer and Software Literate
  • Self-starter
  • Skilled multi-tasker
  • Detail-oriented
  • Legal knowledge
  • Documentation
  • Skip Tracing
  • Goal-Oriented
  • Dispute Resolution
  • Collections best practices

References

  • Donna Jenkins 1356 Smiley Rd Cincinnati Ohio 45245, 513-260-3539
  • Ben Farmer 182 India Pointe Drive Maineville Ohio 45039 513-515-7046

Timeline

Debt Collection Specialist

LendKey
10.2022 - Current

Collections Specialist

WNLI
04.2013 - Current

Office Superintendent

HMI
03.2000 - 01.2013

West Clermont
Kerrie Mosbacker