Joseph R. (Bob) Costello
Lewisburg,TN
Summary
Results-driven professional with robust background in business process improvement, project leadership and management. Adept at guiding teams through complex projects, ensuring timely and budget-compliant deliverables. As a LSS BB, known for fostering collaborative work environments and adapting to dynamic project needs with precision and reliability.
Overview
16
16
years of professional experience
Work History
Project Leader/Lean Practitioner/Change Practitioner - Med Surg
Solventum (formerly 3M Healthcare)
04.2024 - Current
- Project Management
- Project & Team Facilitation
- Lean Process Improvement (Black Belt)
- Lean Instructional Design & Delivery
- Project & Program responsibilities with in the Field Service Division
- I get to SOLV with 115 Service Centers, Repair Centers, National Call Center, On and Off-Shore Support, Logistics, Sales and Shipping every day. This is in support of medical equipment and in particular NPWT (Negative Pressure Wound Therapy) devices.
- Project - Program Management / LSS BB / Continuous-Process Improvement Facilitator / Mentor / Coach / Trainer / SOLVer / Solventum Plank owner / Transformationist
Project Manager
Solventum (formerly 3M/KCI Healthcare)
09.2019 - 03.2024
- Helping care providers restore lives.
- We know the world needs you at your best. That’s why Solventum’s medical surgical experts create breakthrough solutions: to help you save valuable time and restore patients’ lives. We listen closely to understand your toughest challenges, then find new ways to solve for better outcomes and more efficient care. With industry-leading products, education and support — spanning the patient journey — Solventum enables you to lead the way in healthcare.
- Helping care providers restore lives. We know the world needs you at your best. That’s why Solventum’s medical surgical experts create breakthrough solutions: to help you save valuable time and restore patients’ lives. We listen closely to understand your toughest challenges, then find new ways to solve for better outcomes and more efficient care. With industry-leading products, education and support — spanning the patient journey — Solventum enables you to lead the way in healthcare.
Continuous Improvement Manager & Facilitator
SmileDirectClub
01.2019 - 09.2019
- We are attempting to build out a culture of Continuous Improvement among our manufacturing and business sides of the house. This includes process improvements across the entire organization while building our team members to be problem solvers themselves and becoming an integral part of the organization as a whole.
- Training, Subject Matter Experts, Kaizen Improvement Events, and testing of those improvements are happening every day. This is a fun and thoughtful organization to work with and for. They value your existence in the company. I work for Access Dental Lab, which is a division of SmileDirectClub.
- I was afforded the opportunity to work with such a diverse company from Machine Operators, to Quality Inspectors, to Engineers and Strategic Thinkers.
Continuous Improvement Process Engineer
Kirkland's Home
07.2017 - 01.2019
- Communicate results, expectations, and summation of changes to entire organization and targeted audiences responsible for implementation items.
- Train all levels of Store Operations on lean, 5S, 8-wastes and other lean tools, processes, and continuous improvement.
- Coached retail executives, senior management, management, and team members in creation of effective performance metrics, conducting activities using Lean, 5S, Kaizen, and 8 Wastes methodology, and supporting continuous improvement philosophy at the Sales Support Center (SSC).
- Continuous Improvement / Process Improvement within the Store Operations group.
Manager, Continuous Improvement
Tractor Supply Company
04.2013 - 05.2017
- Received an elevated role to carry out advanced data analytics, provided various continuous improvement training sessions, served as a project leader, and partnered with appropriate stakeholders throughout project lifecycles.
- Successfully trained, coached and mentored 25 LEAN Continuous Improvement Leaders in the field of retail continuous improvement operations.
- Created, Delivered, and Facilitated multiple 1, 4, 8 hour and multi-day training courses for coaching, mentoring, Green Belt training, Store and Distribution Center-centric improvement training and continuous improvement training for new employee orientation and Headquarter Basic and Leadership Training.
- Facilitated more than 80 continuous improvement LEAN (KAIZEN) events within an office environment by emphasizing process and procedure management and improvements.
- Managed all continuous improvement pipeline planning and execution for a Fortune 500 retailer.
Manager, Continuous Improvement and Non-Product Projects
Bosch Power Tools, N.A.
07.2012 - 04.2013
- This includes the creation and delivery of Lean, 8-Wastes, 5-S and lean tools training.
- Managed the non-product related projects, supporting a network of Project Managers. All activities support eight location across North America.
- Managed and facilitated/moderated continuous improvement initiatives / workshops and created a Lean Thinking culture within the non-manufacturing (transactional) environment supporting the headquarters, distribution centers and plants.
Continuous Improvement Facilitator
Tractor Supply Company
09.2010 - 07.2012
- Working as a Transactional Black Belt with a dynamic retailer who understands and welcomes Lean as a part of their day-to-day drivers.
- Responsible for facilitating continuous improvement events and helping create a Lean Thinking culture within a 'Retail' environment.
Training & Development Consultant + Process Improvement Consultant. Technical & Non-Tech Recruiting
Common Sense Learning Solutions
07.2009 - 09.2010
- Demonstrated success improving business operations by developing hundreds of innovative courses; raised productivity, cut costs, and improved leadership effectiveness.
- Known as a resourceful leader who unifies and motivates diverse teams and thrives on challenges.
- As the owner / principal of a company, I was responsible for running a company, analyzing customer learning and/or continuous improvement needs and make recommendations to help them be successful.
Education
Master of Arts - Adult Education, Curriculum & Instruction
Colorado Christian University
Lakewood, CO07-1997
Bachelor of Science - Human Resources Management
Colorado Christian University
Colorado Springs06-1996
Skills
- Project Planning
- Business Process Mapping
- Business Process Improvement
- Cross-functional Team Leadership
- Project Management
- Problem Solving
- Lean Process Improvement
- Project management
- Risk management
- Scope management
- Lean principles
- Collaborative project development
- Team motivation
- Conflict management
- Coaching and mentoring
- Meeting facilitation
- Process improvement
- Teamwork and collaboration
Locations
- Marshall County, Marshall County, Tennessee
- Greater Nashville Area, Nashville, Tennessee
- Brentwood, Brentwood, Tennessee
- Mount Prospect, Chicago, Illinois
- Colorado Springs, Colorado Springs, Colorado
- Washington DC Metro, Washington, District of Columbia
Timeline
Project Leader/Lean Practitioner/Change Practitioner - Med Surg
Solventum (formerly 3M Healthcare)
04.2024 - Current
Project Manager
Solventum (formerly 3M/KCI Healthcare)
09.2019 - 03.2024
Continuous Improvement Manager & Facilitator
SmileDirectClub
01.2019 - 09.2019
Continuous Improvement Process Engineer
Kirkland's Home
07.2017 - 01.2019
Manager, Continuous Improvement
Tractor Supply Company
04.2013 - 05.2017
Manager, Continuous Improvement and Non-Product Projects
Bosch Power Tools, N.A.
07.2012 - 04.2013
Continuous Improvement Facilitator
Tractor Supply Company
09.2010 - 07.2012
Training & Development Consultant + Process Improvement Consultant. Technical & Non-Tech Recruiting
Common Sense Learning Solutions
07.2009 - 09.2010
Master of Arts - Adult Education, Curriculum & Instruction
Colorado Christian University
Bachelor of Science - Human Resources Management
Colorado Christian University