Joseph S Innocent

Unarmed Security Guard

Arrow Security Corp.

2019 - 2020

Completed full building and grounds patrols to spot and investigate concerns.
Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
Developed strong relationships with fellow team members as well as other departments within the organization resulting in better coordination during emergencies.
Responded quickly to incidents and assessed active situations for security concerns.
Patrolled commercial property and associated parking garage.
Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
Enhanced security presence by conducting regular patrols and monitoring CCTV cameras.
Maintained visitor logs for accurate record-keeping and improved site access control.
Collaborated with local law enforcement agencies for coordinated response efforts in critical incidents.
Conducted safety checks, inventory checks and security assessments to apply protective measures.
Assisted in the training of new security personnel, sharing knowledge and expertise to ensure a skilled workforce.
Ensured safety and security of premises by conducting regular patrols, leading to significant reduction in security incidents.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
Completed detailed incident reports to provide accurate documentation of security events for future reference.