Joseph T. DeGree
Tampa,FL
Summary
Reliable Veterans Service Lead familiar with federal veterans programs, legal terminology and state laws affecting veterans. Offering 10 years of hands-on experience advising veterans on matters pertaining to entitlement of benefits. Skillful in preparing claims, obtaining supporting documents and evidence and performing investigations to determine eligibility. Friendly and compassionate team lead with positive can-do attitude and strong customer service skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Veteran Program Services Navigator
Tampa Crossroads
Tampa, FL
08.2021 - Current
- Provides leadership and supervision to several front line outreach specialist and office administrators, while being responsible for administering specialty care services upholding Tampa VA and SSVF national standards.
- Meets regularly with Lead Case Manager and Program Director to coordinate case assignments, maintain national referral to admission conversion rate; Provide ongoing program evaluation and recommendations to ensure continuous growth and quality.
- Providing guidance or assistance on policies or procedures; Informing supervisor or other official of issues or problems; Interpreting and applies laws, regulations, policies, standards, or procedures to specific SSVF compliance matters.
- Attend veteran collaborate meetings to work closely with the community, law enforcement and veteran agencies on veteran initiatives to better ensure a successful and seamless transition.
Veteran Care Coordinator
Crisis Center Of Tampa Bay
Tampa, Florida
07.2020 - 08.2021
- The coordinator for incoming Military and Veteran clients completing intake , assessments, community referrals and coordinating treatment plans, all during crisis situations.
- Screened for eligibility, built rapport by performing person-centered needs and comprehensive assessments to ensure finding appropriate resources
- Maintained a knowledge and partnership with local community resources to provide warm hand-offs for veterans and families needing external referrals.
Behavioral Heath Technician
River Oaks Treatment Center
Tampa, FL
01.2017 - 07.2020
- Worked alongside other healthcare professionals to screen, develop treatment plans and provide care and interventions to patients diagnosed with behavioral disorders.
- Supervision of clients by providing care with mental health, behavioral and substance abuse issues
- Provide guidance to staff and clients to be a positive role modeling as well as a safe, and supportive environment for the patient and cowowrkers.
Education
I DONT KNOW THE BRANCH
United States Armed Forces
02.2015
Skills
- Responsible and Reliable
- Time Management and Organization
- Microsoft Word
- Oral and Writing Communication
- Sharepoint and Microsoft Teams
- Team Player
- Computer Softwear and Application literate
Accomplishments
- Suicide Prevention Training
Certification
- National Defense Service Medal
- Global War on Terrorism Service Medal
- Korea Defense Service Medal
- Army Service Ribbon
Timeline
Lead Veteran Program Services Navigator
Tampa Crossroads
08.2021 - Current
Veteran Care Coordinator
Crisis Center Of Tampa Bay
07.2020 - 08.2021
Behavioral Heath Technician
River Oaks Treatment Center
01.2017 - 07.2020
I DONT KNOW THE BRANCH
United States Armed Forces