Jose R VELAZCO C
Antioch,TN
Summary
Dynamic professional with a proven track record at FREALICA CA, enhancing operational efficiency and customer satisfaction. Excelled in staff management and problem-solving, significantly reducing cash discrepancies. Skilled in customer service and CRM, fostering strong customer relationships. Achieved through teamwork, dedication, and a keen understanding of retail operations.
Overview
32
32
years of professional experience
Work History
Manager's Assistant
FREALICA CA
08.2008 - 03.2024
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Sales Associate
Toyota Motor
03.1992 - 08.2007
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science -
U.E. Juan Bautista Dalla Costa
Bocono, Venezuela07-1990
Skills
- Customer service
- Teamwork and collaboration
- Money handling
- Problem-solving skills
- Listening skills
- Staff training and development
- Customer relationship management (CRM)
- Reliable and punctual
- Goal oriented
- Staff management
- Retail operations
Timeline
Manager's Assistant
FREALICA CA
08.2008 - 03.2024
Sales Associate
Toyota Motor
03.1992 - 08.2007
Bachelor of Science -
U.E. Juan Bautista Dalla Costa
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