Summary
Overview
Work History
Education
Skills
Certification
Languages
Volunteer Experience
Timeline
Generic

Jose Roman Rojas Meza

Goodyear,USA

Summary

Compassionate and hard working professional individual, highly committed to delivering support to others. Strengths include empathetic communication skills, teamwork and adaptability, ability to inspire trust and motivate others towards positive change. Seeking entry-level opportunities to enhance abilities while contributing help to others.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Housekeeping/Laundry Supervisor

The Wigwam
Litchfield Park, AZ
06.2022 - Current
  • Motivate team members and resolve any issues that occur at the job.
  • Evaluating the quality of work performed by staff members and providing feedback where necessary.
  • Respond to customer complaints and special requests.
  • Creating monthly reports detailing departmental expenses, budget goals and productivity metrics
  • Inspecting rooms, common areas, and hallways regularly to ensure they meet cleanliness standards.
  • Coordinating with other departments within the hotel (eccentricity front desk, engineering, etc.) to resolve any issues that may arise related to housekeeping services.

Food Runner/ Table Busser

Dessert Mountain
Scottsdale, AZ
10.2021 - 06.2022
  • Take clients to table for their dinning or lunch experience.
  • Create seating arrangements for large groups.
  • Prepare sides and garnishes for plate.
  • Clear and remove plates from table.
  • Assist server by bringing drinks or condiments.
  • Refill refreshments for table.
  • Set table for clients for lunch and dinner.
  • Polish wine and or water glasses used for dinner or lunch.
  • Stock refreshment stations.

Front Desk Receptionist

Grand Canyon Plaza Hotel
Grand Canyon, AZ
04.2021 - 09.2021
  • Assign rooms to clients based of their needs and requests.
  • Assist the clients with check in and check out.
  • Make reservations over the phone or at the hotel.
  • Provide information about the hotel, restaurants or interesting areas to visit.
  • Provide information to housekeeping department with the list of rooms to clean, used and vacant.
  • Keep the lobby area clean and ready to welcome clients.

Housekeeping Supervisor

Cascade Vacation Rentals
Lutsen, MN
04.2019 - 11.2019
  • Supervise the room after cleaning to provide it to the clients.
  • Call maintenance for repairs.
  • Make beds and clean bathrooms.
  • Set the room with coffee, clean linens, extra garbage bags.
  • Drive to the cabins and bring the cleaning supplies.
  • Update information about the rooms/cabins to the system using a cellphone.
  • Restock the supplies storage.

Housekeeping Crew Leader

Lutsen Resort on Lake Superior
Lutsen, MN
09.2016 - 01.2019
  • Supervise any combination of cleaning duties.
  • Cleaning rooms and public areas.
  • Communicate with front desk and other departments through the radio.
  • Make the list of rooms to clean for the day.
  • Help to do laundry when needed it.
  • Make inventory of the kitchen supplies.
  • Attend meetings with the housekeeping manager.
  • Update information about the rooms in the system.

Education

High School Diploma -

CBTa N 17
Veracruz, Mexico.
07-2013

Skills

  • Microsoft Office and Outlook proficiency
  • Bilingual fluency in Spanish and English
  • Problem-solving aptitude
  • Staffing coordination
  • Conflict resolution techniques
  • Skilled multi-tasker
  • Highly motivated
  • Reliable team player
  • Verbal and written communication
  • Positive and professional

Certification

HIPAA

VENZA Data Protection

Languages

Spanish
Native/ Bilingual
English
Full Professional

Volunteer Experience

Peer Mentor at Chicanos Por la Causa - Fuerza Positiva University

· Co-facilitate group sessions.

· Co-facilitate with assisting in PowerPoint.

· Lead group discussions.

· Answer questions from clients regarding HIV and topic.

· Sharing personal experiences with clients, on navigation of services.

Timeline

Housekeeping/Laundry Supervisor

The Wigwam
06.2022 - Current

Food Runner/ Table Busser

Dessert Mountain
10.2021 - 06.2022

Front Desk Receptionist

Grand Canyon Plaza Hotel
04.2021 - 09.2021

Housekeeping Supervisor

Cascade Vacation Rentals
04.2019 - 11.2019

Housekeeping Crew Leader

Lutsen Resort on Lake Superior
09.2016 - 01.2019

High School Diploma -

CBTa N 17

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Jose Roman Rojas Meza