Josette Chan

- Improved patient outcomes by developing and implementing individualized care plans.

- Enhanced interdisciplinary collaboration through effective communication and coordination of patient care.

- Streamlined workflow processes for increased efficiency in clinical operations.

- Promoted a safe and supportive environment by adhering to infection control and hospital policies and procedures.

- Contributed to quality improvement initiatives through data collection, analysis, and implementation of best practices.

- Review, update, develop, organize and modify in-service training programs for all home care workers.

- Collaborate/ conduct in-service training class with field coordinators, home care employees.

- Conduct training, evaluation, skills assessment to determine effectiveness of training, and additional educational needs.

- Conduct supervised clinical visits of Home Health Aide trainees and provides instruction to improve their skills to complete the certification requirements.

- On-call services for patients, home health aide/ personal care worker, and coordinator for emergencies.

- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.

- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.

- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.

- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.

- Ability to perform under fast-paced and critical situations as well as de-escalating stressful situations. Ability to administer IV infusion medications, PCA pump, along with administering and assessing blood products.