Josette Jefferson
New York,NY
Summary
CAREER OBJECTIVE
Hard-working professional with 16+ years of experience and a proven knowledge of customer communications and conflict resolution.
Overview
26
26
years of professional experience
Work History
Registration Clerk
DOHMH
08.2021 - Current
- Assisted other Registration Clerks with front desk duties, answering questions and accurately using reservation system.
- Explained form wording to patients to help each understand information required.
- Operated standard office software applications to compile data and prepare information and correspondence.
- Secured confidential patient information from unauthorized access.
- Scheduled patient appointments
Volunteer
Can't Be Silenced, INC.
05.2013 - Current
- Assisted with special events or programs with Maria Davis who is an AIDS activist in Harlem.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
Clerical Assistant
Dept Of Parks And Recreation
05.2011 - 09.2013
- Provided clerical support to company employees by copying, faxing and filing documents.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
- Interacted with customers by phone, or in person
DHL Express
09.2005 - 10.2010
- Answered incoming calls
- Monitored packages
- Scheduled pickups
- Worked with operations
- Contributed to team effort by accomplishing related results as needed.
Switchboard
Sesame Workshop
09.1997 - 06.2005
- Performed clerical work such as sorting mail, restocking supplies and reserved conference rooms for meetings.
- Operated switchboard and routed incoming calls to appropriate department
- Created and maintained company phone directory with current extensions and staff information
Education
Trade - Building Maintenance
Glenmont Job Corps
Albany, NY04.1984
Skills
- Dependable and Responsible
- Problem-solving
- Good Telephone Etiquette
- Client Relationships
- Event Planning
Additional Information
- References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Registration Clerk
DOHMH
08.2021 - Current
Volunteer
Can't Be Silenced, INC.
05.2013 - Current
Clerical Assistant
Dept Of Parks And Recreation
05.2011 - 09.2013
DHL Express
09.2005 - 10.2010
Switchboard
Sesame Workshop
09.1997 - 06.2005
Trade - Building Maintenance
Glenmont Job Corps
Similar Profiles
MELISSA MORALESMELISSA MORALES
Community Health Worker at DOHMHCommunity Health Worker at DOHMH
Serigne Mbacke GUEYESerigne Mbacke GUEYE
IT Technical Support at DOHMHIT Technical Support at DOHMH
Daphne ElienDaphne Elien
Public Health Nurse at DOHMHPublic Health Nurse at DOHMH