Experienced with managing patient registrations and maintaining accurate medical records. Utilizes strong organizational skills to streamline administrative tasks efficiently. Knowledge of healthcare protocols and patient care processes to ensure smooth office operations. Positive, upbeat, and organized, with knack for managing administrative tasks and interacting effectively with people. Familiar with data entry, record keeping, and customer service, proficient in using office software and managing databases. Committed to contributing to efficient operations and positive client experience.
Work History
Registration Clerk
CareSTL Healthcare
5541 Riverview Boulevard,St Louis Mo. 63120
11 2011 - Current
Enhanced patient satisfaction by providing prompt and courteous service during the registration process.
Scheduled patient appointments, collected copays and verified insurance coverage to complete check-ins.
Explained form wording to patients to help each understand information required.
Safeguarded patient privacy with strict adherence to data security protocols related to electronic health records.
Consistently met or exceeded performance expectations, contributing to a positive reputation for the registration department.
Assisted other clerks with front desk duties, answering questions and accurately using reservation system.
Updated patient contact information to support accurate electronic medical records.
Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations.