Josette Stinfile
Miami
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
I am a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2026
2026
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Driver/Community Ambassador
Beefree
Miami
05.2024 - Current
- Inspected vehicle for safety and maintenance before each shift.
- Transported patients safely to various medical appointments and facilities.
- Assisted patients in boarding and disembarking vehicles with care.
- Maintained cleanliness and organization of transport vehicles daily.
- Greeted patients and provided assistance to ensure they arrived at their destination safely.
Parking Enforcement Officer
Miami Parking Authority
Miami
01.2019 - 12.2023
- I currently work as a Certified Parking Enforcement Specialist for the city of Miami-Dade. Where citations are issued based on the violations ranging from payments to construction violations.
- I also tow vehicles that are court orders or improperly parked.
- I have knowledge of city statutes pertaining to parking enforcement.
- And I also work with permits and decals.
- Data entry is vital for my job.
Cashier/Customer Service
The Casino @ Dania Beach
Dania Beach
08.2017 - 01.2019
- Processed customer payments for food orders.
- Coordinated with restaurant department on customers' orders, guiding customers on food recommendations; conveyed food and beverage orders to kitchen staff.
- Verified opening and closing hours, managed cash register, assisted customer complaints and feedback with management checking opening and end of shifts cash accounts, compiled daily cash report.
- Arranged weekly event set-up and breakdowns of V.I.P. guest rooms.
- Managed guest services during concerts and comedy shows; anticipated, addressed guest needs and resolved guest issues/complaints.
Cashier/Prep
The Big Easy Casino
Hallandale Beach
09.2016 - 08.2017
- Greeted guests and coordinated.
- Supervised cash register, checking opening and closing accounts, implemented automatic update system for promotional offers.
- Coordinated stocked merchandise in the pantry and storage areas.
- Processed incoming orders and inquiries; ensured high quality product delivery and after-sales service and provided daily order status.
Cashier/Sales Associate
Popeyes Louisiana Kitchen
Miami
05.2014 - 09.2016
- Processed payments, prepared for the day and night shifts, and maintained a sanitary environment.
- Prepared customer orders in a timely manner.
- Processed payments, prepared for the day and night shifts, maintained a sanitary environment and prepared customer orders.
Pharmacy Technician
Publix Super Markets, Inc
Surfside
11.2014 - 06.2015
- Responsible for data entry, contacting insurance companies on behalf of patients, inventory, and the cleanliness of the store.
Cashier/Customer Service Clerk
Filene's Basement
Aventura
03.2009 - 12.2011
- Greeted customers and ascertain what each customer wants or needs.
- Described merchandise and explain use, operation, and care of merchandise to customers.
- Recommended, selected, and helped locate and obtain merchandise based on customer needs and desires.
- Computed sales prices, total purchases and receive and process cash and credit payment.
- Sustained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Managed POS systems for the restaurants, interacting with 50+ customers records related to sales of goods.
Driver Specialist
Beefree
Miami
Education
Bachelor of Science Degree - Hospitality Management
Florida International University
Miami, FL 05.2023 - 01.2026
Certificate - Pharmacy Technician
Miami Dade College Medical
Miami, FLAssociate - General Studies
Miami Dade College
Miami, FLHigh School Diploma - General
Miami Central Senior High
Miami, FLSkills
- Customer service
- Planning/ Organizing
- Self-leadership
- Time management
- Problem Solving
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Data entry
- Inventory management
- Event coordination
Certification
- Certified Event Planner
- Parking Enforcement Specialist
- CPR/AED
Training
- City of Miami Department of Fire Rescue, Miami, FL, 09/22, Trainee in Public Access Defibrillation program, Active Shooter- Emergency Bleeding Control Training
- Miami Police Training Center, Miami, FL, 03/22, Trainee in De-escalation Training
Timeline
Driver/Community Ambassador
Beefree
05.2024 - Current
Bachelor of Science Degree - Hospitality Management
Florida International University
05.2023 - 01.2026
Parking Enforcement Officer
Miami Parking Authority
01.2019 - 12.2023
Cashier/Customer Service
The Casino @ Dania Beach
08.2017 - 01.2019
Cashier/Prep
The Big Easy Casino
09.2016 - 08.2017
Pharmacy Technician
Publix Super Markets, Inc
11.2014 - 06.2015
Cashier/Sales Associate
Popeyes Louisiana Kitchen
05.2014 - 09.2016
Cashier/Customer Service Clerk
Filene's Basement
03.2009 - 12.2011
Driver Specialist
Beefree
Certificate - Pharmacy Technician
Miami Dade College Medical
Associate - General Studies
Miami Dade College
High School Diploma - General
Miami Central Senior High