Josephine Huff
Bellevue
Summary
Skilled dispatcher with a strong background in customer service and team training. Known for attention to detail and multitasking abilities, contributing to efficient operations and enhanced team performance in fast-paced environments. Strong aptitude for mastering new systems and procedures. Eager to leverage training and experience to take on new professional challenges and contribute to organizational success.
Overview
7
7
years of professional experience
Work History
Dispatcher
Lewisville ISD
09.2025 - Current
- Communicated with drivers to ensure timely pick-ups and drop-offs.
- Monitored vehicle locations using GPS tracking systems for real-time updates.
- Supported training of new dispatch team members on software systems and procedures.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Adapted quickly to changing priorities and managed multiple tasks simultaneously.
Certified Nurse Aide (CNA)
Advanced Rehabilitation and Healthcare
03.2024 - 10.2024
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient information accurately in electronic health records.
- Promoted emotional support for patients and their families by actively listening and empathizing with their concerns during difficult times.
Home Care Provider
John Hancock
04.2021 - 12.2023
- Maintained accurate documentation of client progress and care plans for effective communication.
- Coordinated with healthcare professionals to address client health concerns and enhance well-being.
- Trained new staff on best practices for patient care and safety protocols, fostering teamwork.
- Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
- Maintained accurate patient records, documenting daily activities, progress, and any changes in health conditions.
- Improved patient well-being with regular monitoring of vital signs, medication administration, and personal care assistance.
Administrative Assistant
Bobby Carlisle
10.2019 - 03.2021
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Coordinate and schedule meetings with potential buyers, surveyors, and real estate brokers.
- Identify, recruit, and supervise subcontractors responsible for property cleanup and clearing services.
Education
GED -
Region 9 Education Service Center
Wichita Falls, TXSkills
- Active listening/Stress tolerance
- Problem -solving/Attention to detail
- Dispatch software/Route navigation
- Customer service/Time management
- Communication equipment operation
- Multitasking and organizational skills
- Critical thinking
- Task prioritization
- Microsoft office/Excel
Timeline
Dispatcher
Lewisville ISD
09.2025 - Current
Certified Nurse Aide (CNA)
Advanced Rehabilitation and Healthcare
03.2024 - 10.2024
Home Care Provider
John Hancock
04.2021 - 12.2023
Administrative Assistant
Bobby Carlisle
10.2019 - 03.2021
GED -
Region 9 Education Service Center