Josh Benya
Silver Spring,MD
Summary
Dedicated professional with strong customer service skills and proven multitasking abilities. Committed to delivering positive experiences and fostering customer satisfaction. Adaptable and proactive, with a strong work ethic and effective communication skills. Ready to support team objectives and contribute to organizational success.
Overview
20
20
years of professional experience
Work History
DSP Internship
The Arc Of Montgomery County
Rockville, Maryland
02.2026 - Current
- Supported daily operations of direct support services for individuals with disabilities, ensuring their needs were met.
- Monitored clients' health and well-being daily to ensure safety.
- Building strong and trusting rapport with clients and loved ones.
- Assist with sources of entertainment for clients to provide full and enjoyable daily activities.
- Fostered empathy towards individuals with disabilities, enhancing support capabilities.
- Worked collaboratively with others to drive project success.
- Demonstrated active listening skills to strengthen communication effectiveness.
Avoided distractions in conversations, managing speaking opportunities wisely.
Assistant Manager
Curmudgeon Books
Glen Burnie, Maryland
01.2008 - Current
- Supervised 2-3 employees to ensure customer needs were met, fostering a positive store environment
- Assisted customers with purchases of books and merchandise, enhancing overall shopping experience
- Oversaw merchandise inventory management.
- Provide training to current and incoming staff.
- Monitor market trends, create advertising campaigns, develop pricing strategies and targeting strategies based on demographic data.
- Successfully completed graphic design projects of signage
- Created visually appealing book designs to enhance reader engagement.
- Applied skills in Adobe Illustrator for various design projects.
- Leveraged Adobe InDesign for layout design and print production.
- Employed Adobe Photoshop for photo editing and graphic design.
- Authored Children’s book, Author of Author Gator.
Store Assistant
Hollywood Video
Wheaton, Maryland
01.2006 - 01.2007
- Managed check-out and return process for DVD rentals, ensuring smooth transactions for customers.
- Restocked returned DVDs on shelves, maintaining organized inventory for easy customer access.
- Sorted returned DVDs in alphabetical order, improving accessibility for customers seeking specific titles.
- Ensured cleanliness of store and displays for improved customer experience
Education
Computer Science -
Liberty University
12-2016
Adobe Photoshop & Flash Animation Certificate -
Montgomery College- Rockville
01-2006
High School Diploma -
Paint Branch High School
06-2005
Skills
- Graphic design
- Visual communication
- Project management
- Client support
- Customer service
- Inventory management
- Team building
Accomplishments
BSA Eagle Scout
Timeline
DSP Internship
The Arc Of Montgomery County
02.2026 - Current
Assistant Manager
Curmudgeon Books
01.2008 - Current
Store Assistant
Hollywood Video
01.2006 - 01.2007
Computer Science -
Liberty University
Adobe Photoshop & Flash Animation Certificate -
Montgomery College- Rockville
High School Diploma -
Paint Branch High School