Joshua Berger
Fort Wayne,IN
Summary
Dynamic and results-oriented professional with extensive experience in operations management and customer service excellence, notably as Owner/Operator at Paintball Plex. Demonstrated expertise in business planning and decision-making, leading to significant process efficiencies. Proven track record in hiring and developing dependable teams, underpinned by a strong work ethic and reliable leadership.
Overview
7
7
years of professional experience
Work History
Owner/Operator
Paintball Plex
08.2018 - 06.2023
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Sales Management Trainee
Enterprise Rent a Car
09.2016 - 11.2017
Education
Bachelors Of Science - Business
Skidmore College
Saratoga Springs, NY08.2015
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Strong work ethic
- Decision-making
- Dependable and reliable
Websites
Timeline
Owner/Operator
Paintball Plex
08.2018 - 06.2023
Sales Management Trainee
Enterprise Rent a Car
09.2016 - 11.2017
Bachelors Of Science - Business
Skidmore College
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