Josh Berry
North Liberty,IA
Summary
Manager with a proven track record at Pro Clean Car Wash, driving customer growth to nearly 3,000 monthly clients. Skilled in team leadership and strategic planning, I excel in enhancing customer satisfaction and fostering employee engagement. Adept at sales techniques and relationship management, I consistently achieve business development goals.
Overview
17
17
years of professional experience
Work History
Manager
Pro Clean Car Wash
07.2023 - Current
- Sale/ encourage customers on our monthly wash plans.
- I helped launch a new company, building it from the ground up to nearly 3,000 monthly customers in 2 years.
- Networking with businesses to drive new accounts
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Onboarding of new employees
- Payroll
- scheudling
Sales Consultant
Billion Auto - Hyundai Of Iowa City
01.2023 - 05.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
Manager of Business Development and Sales
Simpson Security Services
04.2011 - 01.2024
- Built relationships with customers and community
- Onboarding
- Scheduling
- Payroll/ Data Entry
- Product sales of on-site security, camera, and alarm systems.
Sales Con
US Cellular Wireless
08.2010 - 04.2011
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Customer service
- Device sales, insurance/ device protection sales.
Server/Bartender
Riverside Casino
06.2008 - 08.2010
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Associate of Arts - Communications
NIACC
Mason City05-2008
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff management
- Goal setting
- Strategic planning
- Customer relationship management (CRM)
- Staff development
- Sales techniques
- Sales management
- Budget control
- Business development
Timeline
Manager
Pro Clean Car Wash
07.2023 - Current
Sales Consultant
Billion Auto - Hyundai Of Iowa City
01.2023 - 05.2024
Manager of Business Development and Sales
Simpson Security Services
04.2011 - 01.2024
Sales Con
US Cellular Wireless
08.2010 - 04.2011
Server/Bartender
Riverside Casino
06.2008 - 08.2010
Associate of Arts - Communications
NIACC
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