Josh Biggs
Fort Worth,TX
Summary
Proven leader searching for new opportunities in the DFW area. Excel in operations management and team leadership. Skilled in training and development, driving efficiency, and enhancing guest experiences through innovative strategies.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Buffalo Bros - Sundance Square
Fort Worth, TX
12.2025 - Current
- Direct daily operations to enhance service quality and customer satisfaction.
- Train and mentor staff to improve performance and operational efficiency while maintaining a positive culture
- Oversight and development of staff schedules, optimizing labor costs while maintaining service excellence.
General Manager
BoomerJacks Bar and Grill
Fort Worth, TX
03.2025 - 11.2025
- Led team training programs to improve staff performance and service quality.
- Oversaw budgeting and financial planning, ensuring alignment with organizational goals.
- Developed and implemented strategies to achieve sales growth and profitability every financial period.
- Established standard operating procedures to maintain consistency in food quality, service delivery, and cleanliness.
General Manager
Walk On's Sports Bistreaux
Lubbock, TX
01.2023 - 12.2024
- Manage over 80 team members including recruiting, training, weekly managerial meetings and periodic performance reviews.
- Analyze key metrics through weekly inventories. Develop and execute operational strategies resulting in a 19% decrease in controllable expenses.
- Cultivate strong culture and service consistency nominating us for "Culture Keeper of the Year" as well as “Best Sports Bar in Lubbock".
Service Manager
Uncle Julios
Lubbock, TX
08.2022 - 01.2023
- Responsible for all FOH recruiting, scheduling and training.
- Reviewed and followed up on guest feedback reports. Created periodic plans for improvement.
- Created operational systems to improve efficiency.
- Built relationships with guests while on-shift creating better experiences.
Cook, Executive Kitchen Manager
Walk On's Sports Bistreaux
Lubbock, TX
10.2016 - 12.2021
- Worked as a cook for 8 months before transitioning into a management role.
- Managed daily kitchen operations, menu preparation, ordering, inventory processing, and scheduling of over 35 team members.
- Successfully reduced costs by 5% by developing, implementing, and maintaining operational systems.
- Ensured peak customer safety by enforcing proper sanitation and product holding methods.
Intern
Four Seasons Resort Lanai
Lanai, HI
05.2018 - 08.2018
- Shadowed management daily during ordering, food preparation, inventory and scheduling.
- Gained hands-on experience in multiple food outlets and banquets.
- Supported staff members with daily tasks, reducing their workload allowing for an increased focus on higher-priority assignments.
- Created and executed a chef's special once a week in a five-star concept inside the hotel.
Kitchen Manager
Fish Creek Restaurant And Bar
Willow Park, TX
03.2015 - 05.2016
- Assisted owner with menu development: presented new ideas and created a kitchen organizational system.
- Communicated with restaurant owner daily to set budget goals, reduce labor, and food costs.
- Managed daily kitchen operations of over 10 staff members.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Cook, Sous Chef
Vintage Grill And Car Museum
Weatherford, TX
12.2013 - 03.2015
- Responsible for day-to-day operations including supervision, scheduling and training.
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for business.
- Collaborated with the executive chef to develop innovative menu items leading to increased guest return rates and positive reviews
Education
Bachelor of Science - Hospitality Management
Texas Tech University
Lubbock, TX08-2022
Skills
- Team Leadership
- Operations Management
- Effective Leader
- P&L management
- Training & Development
- Computer Skills
Certification
- CPR/AED Certified
- ServSafe Manager Certified
- TABC Certified
Timeline
Restaurant Manager
Buffalo Bros - Sundance Square
12.2025 - Current
General Manager
BoomerJacks Bar and Grill
03.2025 - 11.2025
General Manager
Walk On's Sports Bistreaux
01.2023 - 12.2024
Service Manager
Uncle Julios
08.2022 - 01.2023
Intern
Four Seasons Resort Lanai
05.2018 - 08.2018
Cook, Executive Kitchen Manager
Walk On's Sports Bistreaux
10.2016 - 12.2021
Kitchen Manager
Fish Creek Restaurant And Bar
03.2015 - 05.2016
Cook, Sous Chef
Vintage Grill And Car Museum
12.2013 - 03.2015
Bachelor of Science - Hospitality Management
Texas Tech University