Results-driven Director of Operations with proven expertise in policy writing, vendor management, and process improvement. Committed to enhancing operational efficiency and regulatory compliance within the organization.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Director of Operations
Service Brands Managment
St Petersburg, FL
05.2021 - Current
Oversaw daily operations, ensuring efficiency across service locations.
Managed vendor relationships to secure reliable supplies and services.
Developed policies and procedures that enhanced workflow processes.
Conducted performance reviews for direct reports and identified improvement opportunities.
Medical Technologist
United States Air Force
Tampa, Florida
09.2019 - 01.2025
Executed simultaneous tests utilizing automated equipment and computerized instruments.
Ensured adherence to regulatory standards including HIPAA, OSHA, and CLIA.
Followed rigorous quality control procedures to maintain accuracy of test results.
Offered technical support to medical staff on laboratory operations.
Quality Assurance Field Inspector
Amazon
St Petersburg, FL
07.2018 - 04.2021
Implemented process enhancements to improve operational efficiency.
Accurately recorded test results and inspection data for compliance.
Performed quality assurance checks on customer interactions to uphold quality standards.
Monitored and documented corrective measures when necessary, ensuring thorough follow-up.
Sleep Technician
The Sleep Clinic
Edmond , OK
01.2014 - 05.2018
Conducted overnight sleep studies with advanced monitoring equipment.
Collaborated with healthcare team to develop treatment plans.
Documented patient responses during sleep studies for review.
Conducted overnight studies in a laboratory setting including setup and troubleshooting of PSG equipment.