Joshua Bzura
Wyandotte,MI
Summary
Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Versatile team member offering over [Number] years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.
Overview
8
8
years of professional experience
Work History
Merchandiser
Great Lakes Wine And Spirits
10.2020 - 02.2024
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Analyzed sales data to identify underperforming products or categories requiring targeted merchandising efforts for improved performance.
- Organized store merchandise racks by size, style, and color.
- Facilitated clear communication between store associates and corporate teams regarding merchandising goals, expectations, and feedback on execution quality.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Patient Sitter
Henry Ford Hospital
01.2018 - 12.2019
- Developed rapport with patients and families through active listening and empathetic communication, enhancing overall satisfaction with care received.
- Assisted disabled clients to support independence and well-being.
- Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
- Contributed to overall hospital efficiency by completing assigned tasks in a timely manner, ensuring optimal levels of care were maintained at all times.
- Ensured cleanliness and organization of the patient''s environment by performing light housekeeping tasks as needed.
- Worked to alleviate isolation and loss of personal freedom in patients resulting from deteriorating physical and mental health.
- Assisted in preventing bedsores for immobile patients through regular repositioning and attentive skin care practices.
Door Dash Delivery Driver
Door Dash
01.2018 - 08.2018
- Verified accuracy of all deliveries against order forms.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Host
R.P. McMurphy's Pub
06.2016 - 12.2017
- Assisted managers with quickly resolving service- and food-related issues.
- Delivered pick-up and curbside orders to guests.
- Advised customers about special offerings and menu items to help drive sales.
- Completed daily side work and opening and closing duties without fail.
- Accommodated special seating requests for guests to enhance satisfaction.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided patrons with estimated waiting times during peak service hours.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Answered phone calls to take orders, give information and document reservations.
- Relayed guest comments or suggestions to manager on duty for further action.
- Backed up servers by checking on tables and retrieving items for guests.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
Trade School Certificate - Filmmaking
Motion Picture Institute
Troy, MI10.2019
High School Diploma -
Roosevelt High School
Wyandotte, MI05.2017
Skills
- Product expertise
- Friendly and outgoing
- Event Coordination
- Clear Communication
Timeline
Merchandiser
Great Lakes Wine And Spirits
10.2020 - 02.2024
Patient Sitter
Henry Ford Hospital
01.2018 - 12.2019
Door Dash Delivery Driver
Door Dash
01.2018 - 08.2018
Host
R.P. McMurphy's Pub
06.2016 - 12.2017
Trade School Certificate - Filmmaking
Motion Picture Institute
High School Diploma -
Roosevelt High School
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