Josh Cardona
Jacksonville,FL
Summary
I consistently invest my full effort and passion into every task. Known for my reliability and ability to go above and beyond, I thrive in high-pressure environments and am motivated by the pursuit of excellence
Overview
10
10
years of professional experience
1
1
Certification
Work History
Project Manager
NexGen Roofing
06.2024 - Current
- Managed projects from procurement to commission.
- Planned, designed, and scheduled phases for large roofs.
- Met project deadlines without sacrificing build quality or workplace safety.
- Identified plans and resources required to meet project goals and objectives.
Operations Manager
The Midas Consulting Group LLC
10.2021 - 03.2024
- Identify areas for operational improvement and implement strategies to enhance efficiency, productivity, and cost-effectiveness
- Develop and optimize processes and workflows to streamline operations
- Establish and enforce quality control standards and procedures to ensure the delivery of high-quality products or services to customers
- Monitor and assess quality metrics and take corrective actions as needed
- Develop and maintain relationships with vendors and suppliers to ensure timely and cost-effective procurement of goods and services
- Collaborate with customer service teams to address customer inquiries, concerns, and complaints
- Develop and implement strategies to improve customer satisfaction
- Analyze operational data to identify trends, bottlenecks, and areas for improvement
- Generate reports and provide insights to inform decision-making
- Develop and implement sustainability strategies, such as waste reduction, energy efficiency, and eco-friendly practices
Lead Sales Representative
Apis Cor
01.2022 - 12.2022
- Provide leadership and guidance to a team of sales representatives, helping them achieve their sales goals
- Lead by example through personal sales achievements and a strong work ethic
- Evaluate and streamline the sales process to enhance efficiency and productivity
- Identify areas for improvement and implement changes to increase the team's effectiveness
- Train new sales team members on product knowledge, sales techniques, and company policies
- Continuously coach and mentor team members to improve their sales skills and performance
- Assist in resolving customer issues, disputes, or complex sales-related problems
- Collaborate with team members to find solutions to client concerns
Real Estate Agent
Keller Williams Realty
01.2021 - 12.2022
- Represent clients in negotiations, helping them secure the best possible deals
- Provide guidance on offers, counteroffers, and contract terms
- Provide clients with market analysis reports to help them make informed decisions
- Advise on pricing strategies for sellers and offer strategies for buyers
- Coordinate property inspections and appraisals as needed
- Help clients address issues identified during inspections or appraisals
- Maintain accurate records of property transactions, contracts, and client interactions
- Ensure all paperwork is complete and submitted on time
Health Insurance Agent
USHADVISORS
06.2020 - 04.2021
- Meet with clients to assess their health insurance needs and financial constraints
- Gather information about their medical history, current healthcare requirements, and budget
- Stay updated on the latest health insurance plans, policies, and regulations
- Understand the offerings of various insurance providers and be able to explain them to clients
- Analyze available health insurance options to recommend policies that align with the client's needs and budget
- Explain the coverage, benefits, and limitations of different plans in a clear and understandable manner
- Build and maintain a network of potential clients, such as individuals, families, and businesses
- Utilize referrals and marketing strategies to generate leads
- Adhere to ethical standards and conduct business with integrity
- Prioritize the best interests of clients in all recommendations and decisions
- Meet or exceed sales targets set by insurance agencies or brokerage firms
- Develop strategies to expand the client base and increase revenue
Manager
Right Away Valet
03.2016 - 06.2020
- Recruit, hire, and train valet attendants to ensure they provide excellent service
- Conduct regular staff meetings and training sessions to address service standards, safety procedures, and customer service skills
- Maintain a high level of customer service by ensuring valet attendants are courteous, professional, and attentive to customers' needs
- Address customer complaints and issues promptly and professionally
- Oversee the careful handling of vehicles, including parking, retrieval, and safe storage
- Implement procedures for documenting vehicle condition before and after valet service to address any potential damage claims
- Oversee the collection of parking fees, accurately record transactions, and ensure the secure handling of cash or credit card payments
- Reconcile daily financial reports
Campaign Manager
Fund Dreamer
02.2015 - 02.2016
- Develop a comprehensive plan for the crowdfunding campaign, including goals, target audience, messaging, and timeline
- Create a clear and compelling campaign story that resonates with potential backers
- Develop a marketing strategy to promote the campaign, which may include social media, email marketing, press releases, and partnerships
- Utilize paid advertising campaigns, if necessary, to increase campaign visibility
- Plan and communicate stretch goals to incentivize backers to increase their pledges
- Create enticing rewards and perks for backers at different contribution levels
Education
High school or equivalent -
Lake Mary High School
Lake Mary, FL01.2013
Skills
- Project tracking
- Work flow planning
- Systems implementation
- Workforce training
- Operational procedures
- Parking procedures
- Customer complaint handling
- Client Relationship Management
- Reliability
Certification
- Driver's License
- Insurance Producer License
- Real Estate License
Timeline
Project Manager
NexGen Roofing
06.2024 - Current
Lead Sales Representative
Apis Cor
01.2022 - 12.2022
Operations Manager
The Midas Consulting Group LLC
10.2021 - 03.2024
Real Estate Agent
Keller Williams Realty
01.2021 - 12.2022
Health Insurance Agent
USHADVISORS
06.2020 - 04.2021
Manager
Right Away Valet
03.2016 - 06.2020
Campaign Manager
Fund Dreamer
02.2015 - 02.2016
High school or equivalent -
Lake Mary High School
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