Josh Cittadine
Plainfield,IL
Summary
Results-driven leader with a forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
4
4
years of professional experience
Work History
Owner/CEO
Cittadine Insurance Agency
Plainfield, IL
08.2020 - Current
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Managed day-to-day business operations.
- Maximized efficiency by coaching and mentoring employees on all sales and servicing operations.
- Hired/Fired all employees that work and or worked at The Cittadine Agency.
- Handled all escalations when dealing with difficult/stressful customers/business situations
Account Manager
State Farm
Hinsdale, IL
03.2019 - 07.2020
- Secured high-value accounts through assumptive selling, effective customer solutions and promoting compelling business opportunities.
- Delivered presentations to highlight products and draw favorable competitor comparisons.
- Find new customers by using many means to grow a safe. profitable, and well-versed customer based for my agent.
- Sell life-insurance to all current and new customers. ( 2nd in district (over 100 other account mangers ) in life sales, area included major cities like Naperville, Aurora, and Joliet. )
- Daily goals included 100 cold calls, 5 referrals, 2 hours of talk time at minimum, and 1 piece of closed business.
Owner/Representative
Northwestern Mutual
Oakbrook, IL
08.2017 - 09.2018
- Developed and delivered engaging sales presentations to convey product benefits.
- Increased sales by offering advice on purchases and promoting additional products.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Cold-called leads and closed large number of new sales over several months.
- Exceeded goals for new accounts in single sales cycle.
- Daily goals included 40 cold calls per day, 5 referrals per day, and 1 piece of closed business.
Education
High School Diploma -
University of Missouri - Columbia
Columbia, MOSkills
- Business Leadership
- Problem Anticipation and Resolution
- Team Leadership
- Decision Making
- Sales Promotion
Timeline
Owner/CEO
Cittadine Insurance Agency
08.2020 - Current
Account Manager
State Farm
03.2019 - 07.2020
Owner/Representative
Northwestern Mutual
08.2017 - 09.2018
High School Diploma -
University of Missouri - Columbia