Josh Cornwell
Saint Petersburg,FL
Summary
Dynamic professional with a proven track record at Home Shopping Network, excelling in client satisfaction and team leadership. Adept at enhancing operational efficiency through effective communication and attention to detail. Skilled in coaching and mentoring, I consistently achieved sales goals while fostering strong customer relationships and driving team productivity.
Overview
14
14
years of professional experience
Work History
Studio Coordinator
Home Shopping Network
08.2022 - Current
- Enhanced client satisfaction by ensuring timely communication and addressing their needs promptly.
- Developed strong relationships with vendors and suppliers, negotiating favorable setup & demo displays on tv.
- Assisted producer, show host & guests needs during live tv broadcasting
- Streamlined studio operations by implementing effective scheduling and resource allocation strategies.
- Assisted senior management in identifying areas of improvement by regularly reviewing internal processes and providing constructive feedback.
- Lead coordinator for celebrity involved shows
Night Stock Associate
Walmart
06.2020 - 09.2023
- Contributed to an efficient work environment by effectively communicating with team members, supervisors, and other departments as needed.
- Elevated overall store performance through consistent attention to detail when stocking shelves, resulting in a visually appealing shopping experience for customers.
- Maximized productivity during overnight shifts by prioritizing tasks according to store needs and deadlines.
- Safeguarded company assets through strict adherence to established policies regarding inventory control measures such as shelf audits or cycle counts as necessary.
- Streamlined the restocking process through proper use of equipment such as pallet jacks, forklifts, and hand trucks.
Operations Supervisor
UPS
11.2017 - 06.2020
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
Sales and Customer Support Manager
America's Auction Network (AANTV)
08.2011 - 11.2017
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased sales by developing and implementing effective sales strategies.
- Resolved complex customer issues promptly, resulting in increased positive feedback from clients.
- Exceeded revenue targets consistently by forming strategic partnerships and expanding the company''s client base.
- Managed sales team, providing coaching and training to improve performance and productivity.
- Assisted show hosts live show needs
Education
High School Diploma -
West Greene High School
Mosheim, TN05-2007
Skills
- Excellent communication
- Attention to detail
- Time management
- Team leadership
- Coaching and mentoring
- Customer service
- Customer retention strategies
- Team motivation
- Multitasking
- Problem solving
- Creative direction
- Design skills
Timeline
Studio Coordinator
Home Shopping Network
08.2022 - Current
Night Stock Associate
Walmart
06.2020 - 09.2023
Operations Supervisor
UPS
11.2017 - 06.2020
Sales and Customer Support Manager
America's Auction Network (AANTV)
08.2011 - 11.2017
High School Diploma -
West Greene High School
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