Josh Dien
Los Angeles,CA
Summary
Dedicated House Manager. A collaborative leader with dedication in partnering with team members to promote an engaging, empowering work culture. A problem solver, ability to read the room and see the big picture. A detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
25
25
years of professional experience
Work History
House Manager
Undisclosed Family - Capital Asset Mgmt Partner
07.2021 - Current
- Management for family home portfolio.
- Develop house manuals, emergency contingencies, and review contracts or warranties.
- Create and follow through with monthly, seasonal and annual maintenance schedule.
- Maintain up to date accurate records and delegate checklists to staff.
- Developed positive relationships with vendors.
- Managed budgets and allocated resources to maximize productivity and due diligence reconciling .
- Schedule vehicle maintenance.
- On the ground and oversaw natural disasters recovery operations and direct details with general contractor.
House Assistant
Undisclosed Family - Multi-family Realestate
12.2019 - 07.2021
- Liaised and schedule vendors to efficiently meet family expectations.
- Family administrative support. e.g. Internet returns, invitations, inventories control and research.
- Facilitated family transportation to and from appointments.
- Implement or improve home organization.
- Oversee remodel pool house renovation.
Personal Assistant (Live In)
Undisclosed Family - Chairman
12.2014 - 12.2017
- Oversaw personal and professional calendars and coordinated appointments for Chairman.
- General administrative. support filing and organization of personal and professional documentation. Scheduling meetings with family office and responded to emails and other correspondence on behalf of Chairman.
- Management for home maintenance and grounds.
- Over saw elevator build out and remodel of driveway and curbside landscaping.
- Assist in personal physical care. Medication organization, medical equipment maintenance and render first aid.
House Manager
Undisclosed - Entertainment - Film Distribution
10.2011 - 12.2014
- Management of day-to-day operation of home.
- Vendor and staff procurement.
- Oversee Crestron systems design, AV and home theater build out.
- Collaborate with event planners with set up and tear downs.
- Conduct light duty handyman duties.
- Support house keeper. Monitor and procure supplies.
- Vehicle maintenance.
PA and House Manager
Undisclosed Family - Sports & Gaming Franchise
09.2001 - 10.2011
- Gatekeeper & bodyman
- Coordinate scheduling with family office and executives.
- Pack & travel. Advance to set up hotel accommodations, transportation and venues.
- Home maintenance management.
- Key and Property control.
- Collaborate with General contractor and vendors and push for timely outcomes to meet principles schedule and requests.
- Organize household team. Scheduling, Time tracking and submit Payroll processing.
- Inventorize and facilitate family storage.
Guest Services - Bellhop
Four Season Hotel & Resorts
06.1998 - 02.2002
- Expedite guest check in and check out process.
- Collaborated closely with other departments to meet guest needs and provide best possible experience.
- Cohesion indoctrination; team work and cross training in other departments.
- Four seasons training and workshops. e.g. customer recovery programs & the essence of core service values.
Education
Military Occupational Specialty (primary) - Combat Medical School
United States Army
CONUSExecutive Protection
Nellis Air Force Base, NVSkills
- Hands on experience oversight with Maintenance and Repair Management
- Operational Efficiency
- AD HOC flexibility
- Rapid Deployment
- Tactfulness and diplomacy
- Basic proficiency MS Office & Apple suite
Contemporary oil painter
The process of the Visual Arts is life changing.
Timeline
House Manager
Undisclosed Family - Capital Asset Mgmt Partner
07.2021 - Current
House Assistant
Undisclosed Family - Multi-family Realestate
12.2019 - 07.2021
Personal Assistant (Live In)
Undisclosed Family - Chairman
12.2014 - 12.2017
House Manager
Undisclosed - Entertainment - Film Distribution
10.2011 - 12.2014
PA and House Manager
Undisclosed Family - Sports & Gaming Franchise
09.2001 - 10.2011
Guest Services - Bellhop
Four Season Hotel & Resorts
06.1998 - 02.2002
Military Occupational Specialty (primary) - Combat Medical School
United States Army
Executive Protection
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