Josh Disotell
athens,TX
Summary
Dynamic Service Advisor with a proven track record at Johns Auto Sales and Service, excelling in client support and automotive evaluation. Achieved consistent sales growth by effectively upselling services while maintaining exceptional customer satisfaction. Skilled in organizational multitasking, ensuring optimal service delivery in a fast-paced environment.
Overview
29
29
years of professional experience
Work History
Service Advisor
Johns Auto Sales and Service
01.2008 - 08.2025
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Merchandiser
Tyler Beverages
01.2007 - 12.2007
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Parts Sales Associate
Brinson Ford of Athens
01.2006 - 12.2006
- Coordinated with service department staff to ensure timely delivery of required parts for repairs or installations.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Utilized computer systems proficiently for order processing, inventory management, and reporting purposes.
- Assisted customers in finding appropriate parts promptly.
Auto Technician
Johns Auto Sales and Service
06.1996 - 01.2003
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Tested vehicle components and systems to identify issues.
Education
Cross Roads
Malakoff, TXSkills
- Client support
- Technical skills
- Organizational multitasking
- Automotive evaluation
Timeline
Service Advisor
Johns Auto Sales and Service
01.2008 - 08.2025
Merchandiser
Tyler Beverages
01.2007 - 12.2007
Parts Sales Associate
Brinson Ford of Athens
01.2006 - 12.2006
Auto Technician
Johns Auto Sales and Service
06.1996 - 01.2003
Cross Roads
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