Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
6
6
years of professional experience
Work History
General Manager
Saylor Enterprises
Johnson City, Tennessee
07.2024 - Current
Directed daily operations and ensured alignment with company goals.
Managed staff schedules and coordinated workforce resources effectively.
Implemented process improvements to enhance operational efficiency across departments.
Analyzed market trends to inform decision-making and competitive strategies.
Created schedules and monitored payroll to remain within budget.
Tracked monthly sales to generate reports for business development planning.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Maintained organized filing systems for easy access to records.
Assisted in implementing new data entry procedures for efficiency.
Maintained confidentiality of sensitive information entered into the system.
Transferred data from hard copies to digital databases, organizing information in new formats.
Collected and organized information for entry, prioritizing entries to increase efficiency.
Identified discrepancies between source documents and entered data.
Veterinary Technician
Cherry Point Animal Hospital
Kingsport, TN
06.2023 - Current
Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
Provided postoperative care for animals recovering from surgery including providing pain management treatments.
Educated clients on proper animal nutrition and preventive health care techniques.
Administered vaccinations and performed routine laboratory tests to check for any abnormalities in an animal's health condition.
Cleaned and maintained equipment used in veterinary practices such as cages, examination tables, autoclaves.
Dispensed prescription medications upon request from veterinarians.
Adhered strictly to safety protocols while working with hazardous materials such as drugs and chemicals.
Shift Manager
Chicken Salad Chick
Bristol , TN
09.2019 - 06.2024
Developed and maintained positive working relationships with staff, customers, and vendors.
Monitored store operations to ensure compliance with company policies and procedures.
Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Managed cash deposits and end of the night tills.
Assisted in resolving escalated customer service issues in a timely manner.
Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Practiced proper food handling, health codes, and sanitation.