Jordan Bishop
Bowling Green,US
Summary
Experienced in high-volume settings with a strong background in preparing, operating, and maintaining blending machines. A great motivator with effective communication skills to ensure smooth operations. Skilled in staff training and building rapport with clients to create a positive and engaging environment. Ability to coach and train employees to drive increased output. Dedicated to providing the highest level of customer service and creating a warm and welcoming atmosphere. Known for strong interpersonal skills, detail-oriented and quick to learn. Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives through compassionate leadership. Talented trainer and operational problem-solver with a collaborative nature, resourceful in balancing the needs of customers, the company, and employees.
Overview
9
9
years of professional experience
Work History
Hard Processor
Goodwill
03.2025 - Current
- Supported team members in their tasks, contributing to overall team success.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Enhanced team collaboration, sharing best practices for efficient processing techniques.
- Assisted colleagues as needed, fostering a positive work environment based on teamwork and mutual supportiveness.
Shift Leader
Jersey Mike's Subs
09.2021 - 02.2025
- Provided on-the-job training and delegated daily tasks and responsibilities to new employees
- Maintained a safe working environment by adhering to all safety procedures, policies, and regulations
- Guided both FOH and BOH employees through daily tasks and kept track of their progress throughout the day.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Trained new employees and delegated daily tasks and responsibilities.
Shift Leader
Jersey Mike's Subs
09.2016 - 02.2025
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Assisted in training new employees on shift operations.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Trained new employees and delegated daily tasks and responsibilities.
Club Treasurer
Circle K International
01.2021 - 04.2022
- Prepared financial reports and external audit documentation for operations with annual revenue of more than
- Completed financial statement audits with accuracy and thoroughly reviewed the results
- Organized and maintained club's budget and financial administration for business segments.
- Evaluated collection reports to determine collections status and outstanding balance amounts.
- Spearheaded and directed accounting divisions to manage fund accounting, accounts payable and accounts receivable, payroll, budget and grant accounting functions.
- Executed periodic budgeting and modeling to project monthly cash requirements.
Education
Bachelor of Science - Criminal Justice
Bowling Green State University
Bowling Green, OH05-2025
Skills
- Staff training
- Building rapport with clients
- Coaching
- Training employees
- Customer service
- Creating a warm and welcoming environment
- Interpersonal skills
- Quick learner
- Planning
- Organization
- Detail-oriented
- Shift checklists
- Shift Paperwork Completion
- Issue Resolution
- Assigning Work
- Employee Attendance Monitoring
- Cash Handling
- POS System Operation
- POS Deletions
- Attention to detail
- Teamwork and collaboration
- Data entry experience
- Multitasking and organizing
- Critical thinking
- Document management
- Microsoft Excel
Education and Training
true
Timeline
Hard Processor
Goodwill
03.2025 - Current
Shift Leader
Jersey Mike's Subs
09.2021 - 02.2025
Club Treasurer
Circle K International
01.2021 - 04.2022
Shift Leader
Jersey Mike's Subs
09.2016 - 02.2025
Bachelor of Science - Criminal Justice
Bowling Green State University
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