Josh Dunsmore
College Station
Summary
Dynamic and dedicated professional with a strong background at Lifetime Fitness Clubs, excelling in customer service and youth mentorship. Proven ability to enhance guest experiences through effective communication and leadership. Skilled in multitasking and conflict resolution, ensuring a positive environment for both guests and team members.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Membership Concierge
Lifetime Fitness Clubs
Katy
11.2025 - Current
- Managed front desk operations and ensured smooth check-in/check-out processes.
- Resolved guest inquiries and concerns promptly with professionalism.
- Maintained knowledge of local events and services to inform guests effectively.
- Maintained a professional presence at the front desk area by adhering to dress code standards.
- Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.
Kids Camp Counselor
Lifetime Kids Camp
Katy
07.2024 - Current
- Supervised children in daily camp activities.
- Led games and activities, keeping parents updated on progress.
- Led engaging group games and activities to promote teamwork and fun.
- Communicated effectively with parents about camper progress and daily experiences.
- Facilitated arts and crafts sessions, encouraging creativity among campers.
Kids Instructor
Lifetime Fitness
Katy
07.2024 - Current
- Taught age-appropriate skills and maintained safety.
- Spoke with parents to provide feedback and answer questions.
- Collaborated with team members to create a positive training environment.
- Attended meetings, training and activities to enhance skills and credentials.
Party Team Member
Lifetime Fitness
Katy
07.2024 - Current
- Organized and executed children’s parties and member events to ensure seamless operations.
- Maintained cleanliness and organization of workout areas and facilities to enhance safety.
- Communicated effectively with parents to address concerns and ensure satisfaction.
- Delivered exceptional customer service to improve member experience.
Grounds Staff
Camp Hensel
Austin
08.2021 - 08.2023
- Maintained fields and facilities to ensure optimal conditions for events.
- Assisted with setup and cleanup for various events.
- Established tents and temporary structures for outdoor gatherings.
Soccer Referee
Katy youth soccer club
Katy
08.2019 - 08.2020
- Officiate youth soccer games and ensure fair play.
- Communicate with players, coaches, and spectators to maintain respect.
- Monitored player conduct, maintaining sportsmanship during competitive games.
- Managed match timekeeping, ensuring accurate game flow and timing.
- Attended training sessions to stay updated on rule changes and officiating techniques.
Education
Blinn college - Computer Science
Blinn college
College Station, TX01.2028
High School Diploma -
Cinco Ranch High school
Katy, TX01.2024
Skills
- Communication skills
- Leadership abilities
- Team collaboration
- Collaboration techniques
- Youth mentorship
- Parent relations
- Customer service and relations
- Time management
- Conflict resolution
- Front desk support
- Teaching capabilities
- Hospitality services
- Maintaining composure
- Guest experience management
- Multitasking and organization
- Promotional strategies
- Guest accommodations
- Reliable punctuality
- Adaptability
Certification
Adult and Pediatric First Aid/CPR/AED
Timeline
Membership Concierge
Lifetime Fitness Clubs
11.2025 - Current
Kids Camp Counselor
Lifetime Kids Camp
07.2024 - Current
Kids Instructor
Lifetime Fitness
07.2024 - Current
Party Team Member
Lifetime Fitness
07.2024 - Current
Grounds Staff
Camp Hensel
08.2021 - 08.2023
Soccer Referee
Katy youth soccer club
08.2019 - 08.2020
Blinn college - Computer Science
Blinn college
High School Diploma -
Cinco Ranch High school