Josh Eger
Greenfield,IN
Summary
Reliable Area Manager successful at operating in a high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 2.5 years of management performance.
Overview
2
2
years of professional experience
Work History
Area Manager II IB Dock
Amazon
12.2021 - 11.2022
- Manage a team of up to 80 associates attending to safety, quality, and productivity issues throughout the shift
- Increase single shift pallets received from an average of 107 per shift in December to 249 pallets per shift in November through process improvement, reducing cost by 15% shift over shift
- Decreased dock HC by 30 hours each shift by cross-training drivers into TDR effectively eliminating the TDR team and reducing idle time on the dock for RC drivers when TDR teams entered the dock to open or close dock doors.
Area Manager II Sort
Amazon
07.2021 - 11.2021
- Managed a team of up to 120 associates in direct and indirect functions attending to safety, quality, and productivity issues throughout the shift
- Drove UPH rate improvement in Man Sort and UIS by 67% and 22% through rate engagement and average FTE HC reduction of 70 hours shift over shift creating a cost improvement of 23%
- Achieved single-shift building record for most sorted units in a single shift at 499,536 units on a shift plan of 300,000 units, achieving all safety, quality, and cost metrics.
Area Manager
Amazon, I RPND
07.2020 - 07.2021
- Managed a team of up to 200 associates attending to safety, quality, and productivity issues throughout the shift.
- Launched MQJ1’s RPND Team developing all indirect teams including trainers, problem solvers, water spiders, Process Assistances and Process guides to insure rate execution and minimal bottlenecking
- Developed a board scan check-in process that allowed associates to see next-day staffing improving fast start times from an average of 66%
- Drove average Decant single shift UPH rate improvement by 66% through rate engagement.
Education
Bachelor of Science - Business, Supply Chain Management and Marketing
Indiana University, Kelley School of Business
Indianapolis, IN07.2020
Skills
- Skills and Certifications
- Six Sigma Green Belt Certification with experience leading and participating in six sigma and JDI projects
- Experience completing weekly 5S projects to improve the cleanliness and safety of each Department
- Proficiency with proprietary ERP and WIMS at Amazon and Fastenal
- 5 years in the customer service industry, including food service, industrial supply delivery, and event management
- Staff Development
- Staff Training
- Staff Management
- Cross-Functional Collaboration
- Employee Scheduling
- Proficiency in Microsoft Office
- Dock and Management
- Dock Operations Support
- Loading Dock Operations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Area Manager II IB Dock
Amazon
12.2021 - 11.2022
Area Manager II Sort
Amazon
07.2021 - 11.2021
Area Manager
Amazon, I RPND
07.2020 - 07.2021
Bachelor of Science - Business, Supply Chain Management and Marketing
Indiana University, Kelley School of Business
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