Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

R'Jewel Johnson

Inbound Dock Area Manager II
Pflugerville,TX

Summary

Results-driven Area Manager accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors for Operation Management.

Overview

2
years of professional experience
6
years of post-secondary education

Work History

Amazon
Pflugerville, Texas

IB Dock Area Manager ll
02.2023 - Current

Job overview

  • Over exceeded volume goals by producing 40,000 units hourly, exceeding planned volume for shift; resulting in AUS2 being #1 Gen11 site in the region for throughout per hour.
  • Managing and controlling efficiency in the inbound department by monitoring and maintaining indirect and direct labor, setting throughout per hour records for site consistently.
  • Organizing and creating daily operational plans according to prior day labor planning to reach network, regional, and site goals in volume and cost.
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.

Amazon
Pflugerville, Texas

Stow Area Manager I
03.2022 - 01.2023

Job overview

  • Rated as #3 AM for each total transfer (ETI) in IB stow rates from January to October. Achieved by identifying root causes and conducting training sessions to educate employees on best practices and procedures for a team of up to 120 associates.
  • Increased ETI from 153 to 244 from July to June (59% MoM) and reduced DMP from 10,487 to 7313 (30% MoM) in efforts to achieve customer promise expectations and ensure accuracy and quality.
  • Held weekly and monthly team activities to motivate, inspire, and cultivating a positive rapport to achieve top 15% of managers in warehouse in leadership behavior index scores
  • Spearheaded a cross-departmental project and developed plan of execution by 5 peer managers, Inbound operational and senior managers. Result improvement: 54% in stow defects, 45% bin filter violations, 29% stow out of sequence, and 15% in DPMO for entire IB stow department.

Amazon
Olive, Mississippi

Inventory Control Quality Assurance Area Manager Intern
05.2021 - 07.2021

Job overview

  • Plan for and identify root causes of inventory deviation, via cause and effect analysis. Collaborated with other departments within facility to educate and understand how functions affect inventory.
  • Measurement of quality and inventory integrity and accuracy through cycle counts of physical inventory and data analysis. Reported finding and provided quality assurance feedback to Operations management team
  • Managed, coached, and developed a team consisting of data analyst, bin meister, and 20-40 associates while implementing company standards, leading company practices, and coordinating and improving distribution procedures.
  • Drive standard work and continuous improvement through intern project focused on gross adjustments for company.

Education

Georgia Southern University
Statesboro, GA

BBA from Supply Chain Management, Logistics
08.2018 - 05.2021

University Overview

  • Completed course in Business Analytics l & ll, Logistics & SC Strategy, Legal Environment of Business, Ops and SC Management
  • Capstone Project: IANA Case Study
  • Study Abroad: Lisbon Portugal, Business Admin

Georgia Southern University
Statesboro, GA

BBA from Marketing
08.2018 - 12.2021

University Overview

Skills

    Cross-functional Team Leadership

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Timeline

IB Dock Area Manager ll
Amazon
02.2023 - Current
Stow Area Manager I
Amazon
03.2022 - 01.2023
Inventory Control Quality Assurance Area Manager Intern
Amazon
05.2021 - 07.2021
Georgia Southern University
BBA from Supply Chain Management, Logistics
08.2018 - 05.2021
Georgia Southern University
BBA from Marketing
08.2018 - 12.2021

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R'Jewel JohnsonInbound Dock Area Manager II