JOSH FREEMAN-LONGO
Middleburg,FL
Summary
Professional claims specialist with extensive experience in liability claims management. Proven track record in resolving complex cases and achieving fair settlements. Known for strong teamwork, adaptability, and reliability. Skilled in negotiation and investigation, valued for analytical thinking and effective communication. Well-rounded foundation in serving US military operations across more challenging roles during a distinguished 4-year tenure within the US Army. Adept at swiftly acquiring mastery of novel responsibilities and technologies to drive favorable outcomes. Proficient in communication and techniques with a keen eye investigation, Ability to work collaboratively in a team environment and communicate effectively with clients.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Liability Claims Adjuster
AllState
01.2025 - Current
- Investigated liability claims to assess validity and determine appropriate settlement amounts.
- Collaborated with legal teams to prepare case documentation and facilitate efficient resolution processes.
- Negotiated settlements with claimants, ensuring compliance with company policies and state regulations.
- Analyzed loss data to identify trends, contributing to improved claims handling procedures and risk assessment strategies.
- Evaluated coverage applicability for incoming liability claims; ensuring accurate payment allocation based on policy terms.
- Florida state Adjuster certified
Graphic Designer
Accenture
01.2021 - Current
- Developed innovative creative concepts tailored to resonate with Accenture's diverse clientele.
- Proficiently utilized Microsoft Word and PowerPoint to meticulously craft and format proposal documents, ensuring alignment with client specifications and adherence to Accenture's brand guidelines.
- Transformed intricate data sets into compelling and visually captivating infographics.
- Applied fundamental design principles encompassing composition, color theory, and typography to produce captivating print and digital materials.
- Employed page layout strategies and maintain consistent formatting standards to meet client-specific prerequisites.
- Executed a systematic graphics workflow, employing designated templates, tools, and repositories.
- Skillfully integrated appropriate stock images, illustrations, and design elements to enhance visual narratives.
- Contributed to final production processes, encompassing meticulous file preparation for both print and online submission.
- Efficiently organized graphic design assets, ensuring their accessibility and integrity for individual projects.
Heavy Equipment Operator and Class A Driver
Irby Construction Company
01.2019 - 01.2020
- Proficiently operated heavy equipment within the Company with a comprehensive understanding of operation and Class A driving.
System Operator and Maintainer
US Army
01.2012 - 01.2016
- Awarded the Global War on Terrorism Service Medal in recognition of exceptional service during the specified period.
- Cultivated and enhanced cross-cultural relationships with Iraq, Kurdistan, Italy, and Germany, strategically fostering security and collaborative partnerships.
- Supervised comprehensive IT support for a user base of 200 users with operation of 200 desktops and laptops.
- Demonstrated meticulous accountability for assets valued at over 10 million dollars, exhibiting an exceptional track record devoid of any deficiencies, losses, or damages.
- Successfully fulfilled an Honorable Discharge in 2016, further underscoring dedication and commitment to service.
Education
National Technical - Graphic and Web Design
Pinellas Technical College
St. Petersburg, FL09.2021
Skills
- MS Office (Word, PPT, Suite)
- Coverage evaluation
- Assertiveness
- Policy interpretation
- Goal orientation
- Settlement determination
- Customer service
- Attention to detail
- Highly motivated
- Critical thinking
- Claims processing
- Caseload management
- Data entry
- Florida claims adjuster license
Certification
- Welding certified. MIG TIG, Flux and Stick | Welding School, Jacksonville, FL | Jan 2019
- J-tech / Nation Training Heavy Equipment Operator Certified | Class A CDL license
Timeline
Liability Claims Adjuster
AllState
01.2025 - Current
Graphic Designer
Accenture
01.2021 - Current
Heavy Equipment Operator and Class A Driver
Irby Construction Company
01.2019 - 01.2020
System Operator and Maintainer
US Army
01.2012 - 01.2016
National Technical - Graphic and Web Design
Pinellas Technical College
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