Josh Harpe
Decatur,AL
Summary
Dynamic General Manager with proven success in driving operational efficiency and customer satisfaction. Expertise in leading cross-functional teams and implementing strategic initiatives that reduce costs and enhance service delivery.
Overview
16
16
years of professional experience
1
1
Certification
Work History
General Manager
Advanced Auto Parts
Hartselle, AL
06.2011 - Current
- Directed daily operations, ensuring alignment with company goals and customer satisfaction.
- Developed and implemented strategic initiatives to improve operational efficiency and reduce costs.
- Led cross-functional teams to enhance service delivery and optimize inventory management processes.
- Analyzed sales data to identify trends, driving informed decision-making for product offerings.
Grocery Team Leader
Publix
Decatur AL
07.2010 - 08.2020
- Oversaw daily operations of grocery department to ensure optimal product availability and quality.
- Led team in implementing inventory management practices to reduce waste and improve stock levels.
- Trained and mentored staff on customer service standards and operational procedures to enhance team performance.
- Developed schedules to optimize labor resources while maintaining high service levels during peak hours.
Education
No Degree - Aerospace Engineering
Calhoun Community College
Tanner, AL12-2004
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Accomplishments
I have consistently grown my business here at Advance Auto Parts since becoming General Manager in 2022. We won Store of the Quarter in Quarter 1&2 2023. We have over 90% percent Inventory rate every year since I have been at this location. I have been with this company since 2011.
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Store of the Quarter, Quarter 1 and Quarter 2 2023
We won the awards based on Sales and KPI's improvement's. We have also been praised for our superior Customer Service that I take a lot of pride in.
Languages
English
Timeline
General Manager
Advanced Auto Parts
06.2011 - Current
Grocery Team Leader
Publix
07.2010 - 08.2020
No Degree - Aerospace Engineering
Calhoun Community College