Josh Krone

Safe and Vault Lock Servicing/ Maintenance, Residential and Commercial Rekey, Automotive Key cutting and programming.

Safe and Bank Vault Service and Maintenence/ Locksmithing

Greeting Customers as their unit was brought in for service, Noted Customer issues and created a Work Order, Dispatched Work Orders and followed the work flow with Warranty, Extended Warranty including Claims, Insurance Claims and Customer Pay. Worked with the Parts Department to gain proper information to update customer promptly for an estimated time of completion of all service. Quality Control Checks and Customer Satisfaction.

Check In Auction Purchased vehicles for PDI, Dispatched work orders to technicians, ordered parts and aftermarket parts for repair or customization. Fulfilled approved estimates from the owner and closed internal Work Orders.

Customer Service, Sales, Interviewing, Hiring and Termination, Shipping and Receiving using AS400 Platform, Scheduling, Cash handling and Bank Deposits, Goal Setting and associate growth, loss prevention etc.