Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Samson-Lopez

Carol stream,IL

Summary

Dedicated and adaptable professional with over a year of experience in warehouse operations, fast-food service, and security roles.

Demonstrated ability to meet targets, manage customer interactions, and maintain safety standards in fast-paced environments. Skilled in using technology such as barcode scanners and proficient in Microsoft Office Suite.

Seeking opportunities to leverage strong communication and problem-solving skills within a dynamic team.

Overview

2
2
years of professional experience

Work History

Fast Food/Restaurant Team Member

Arbys Resturant
Carol Stream, IL
09.2023 - 06.2024
  • Managed cash registers and handled cash transactions.
  • Assisted in food preparation and packaging.
  • Maintained a clean and organized kitchen.

Unarmed Security Guard

Allied Universal Security
Naperville, IL
02.2023 - 09.2023
  • Investigated disturbances, theft, vandalism, accidents, medical emergencies, fires. on site as needed.
  • Identified potential threats or hazards onsite and took appropriate action to address them in a timely manner.
  • Prepared detailed incident reports when required for review by management team members.
  • Performed foot patrols around the property to ensure safety and security of personnel and visitors.
  • Monitored CCTV cameras, reported incidents, and responded to alarms or emergency situations.
  • Maintained accurate records of daily occurrences including shift logs and incident reports.
  • Developed plans for responding quickly and efficiently in case of an emergency situation.
  • Verified identification documents presented by individuals entering the facility as part of routine security procedures.
  • Patrolled assigned areas to detect suspicious activity and prevented unauthorized access.
  • Enforced rules and regulations within the facility while maintaining a professional demeanor.
  • Maintained high levels of alertness throughout shifts.

Crew Member Team Leader

McDonald’s
Glendale Heights, Illinois
02.2022 - 11.2022
  • Supervised team during peak hours to ensure smooth operations.
  • Trained new employees on food preparation and safety protocols.
  • Resolved customer complaints and ensured customer satisfaction.

Package Handler

FedEx
Glendale Heights, IL
02.2022 - 11.2022
  • Loaded and unloaded trucks efficiently.
  • Organized packages and maintained accurate inventory records.
  • Assisted in training new employees on package handling processes.

Followed safety procedures and handled hazardous materials properly.

Sorted and processed parcels with correct labels.

Education

High School Diploma -

Glenbard West High School
Glen Ellyn, IL
06-2021

Cyber Security

Coursera/google Cyber Security - Online

Skills

Customer service:

  • Greet customers and assist with orders
  • Resolve customer complaints efficiently
  • Ensure customer satisfaction

Technical skills:

  • Barcode scanning
  • Cash register operation
  • Computer literate in MS office: Excel, Word, PowerPoint, Outlook

Soft Skills:

  • Strong organizational and time management
  • Excellent communication and interpersonal skills
  • Adaptable and quick learner

Warehouse Operation:

  • Load/unload trucks
  • Sort and process parcels
  • Follow safety procedures

Food service:

  • Food preparation and safety
  • Kitchen equipment operations
  • Maintain clean workspace

Timeline

Fast Food/Restaurant Team Member

Arbys Resturant
09.2023 - 06.2024

Unarmed Security Guard

Allied Universal Security
02.2023 - 09.2023

Crew Member Team Leader

McDonald’s
02.2022 - 11.2022

Package Handler

FedEx
02.2022 - 11.2022

High School Diploma -

Glenbard West High School

Cyber Security

Coursera/google Cyber Security - Online
Joshua Samson-Lopez