Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Josh McCoy

Beebe,AR

Summary

HVAC-R and general maintenance professional, prepared to deliver high-quality service in maintaining and repairing HVAC-R systems and facility equipment. Skilled in diagnosing and troubleshooting complex technical issues, with focus on safety and efficiency. Collaborative team player with strong commitment to achieving results and adapting to changing needs. Known for reliability, technical proficiency, and proven team leader. Well-versed in managing workflow and delegating tasks to meet objectives.

Overview

29
29
years of professional experience

Work History

HVACR Technician

Walmart
10.2023 - Current
  • Minimized downtime, effectively troubleshooting complex technical problems within HVAC-R units.
  • Enhanced system efficiency by conducting regular preventative maintenance tasks on HVAC-R equipment.
  • Expanded industry knowledge through continuous professional development courses, staying current on emerging technologies and best practices.
  • Managed inventory of replacement parts and tools necessary for job completion, reducing delays due to insufficient supplies.
  • Responded to emergency HVAC service requests promptly, finding swift resolutions.
  • Consistently in top ten percent nationwide in KPIs and store health
  • Certified Walmart training Ambassador
  • Trained in Direct expansion, Secondary CO2/Glycol, and Transcritical CO2 refrigeration systems
  • Consistently adhered to local building codes during installation processes, ensuring safe and compliant systems for clients.

Maintenance Technician

Kroger Food Stores
06.2006 - 10.2023
  • Operated varied hand and power tools to complete repairs
  • Troubleshot equipment breakdowns and performed preventive maintenance
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs
  • Developed and implemented strategies to improve maintenance processes
  • Performed preventive maintenance and repairs on various types of equipment
  • Replaced worn or broken parts on machines and equipment
  • Conducted regular inspections of equipment and facilities to promptly identify issues that could cause problems for customers and associates
  • Installed and maintained plumbing systems

Sales Representative

Coca Cola Enterprises
09.2003 - 06.2006
  • Managed customer accounts to secure customer satisfaction and repeat business
  • Trained and mentored new sales representatives
  • Retained excellent client satisfaction ratings through outstanding service delivery
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations
  • Negotiated contracts with clients and developed relationships with key personnel
  • Developed and delivered engaging sales presentations to convey product benefits
  • Utilized CRM software to manage customer accounts and track performance metrics
  • Set and achieved company defined sales goals

Delivery Driver

Coca Cola Enterprises
09.1999 - 10.2000
  • Completed on-time deliveries by choosing best and most efficient routes
  • Delivered packages to customer doorsteps and business offices
  • Maintained upbeat, positive attitude in busy, customer-focused environment
  • Completed rush deliveries on tight timetables to satisfy customer needs
  • Operated vehicle safely in highly congested areas with no traffic violations
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills

Delivery Driver

Clear Mountain Spring Water
03.1997 - 09.1999
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods
  • Delivered packages to customer doorsteps and business offices
  • Loaded truck and properly secured items to prevent damage for deliveries
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution
  • Drove truck in urban and rural areas to expertly make high volume of deliveries
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management
  • Filled out load paperwork and DOT-mandated log books

Delivery Driver

Moser Fisher Office Equipment
09.1996 - 10.1997
  • Completed on-time deliveries by choosing best and most efficient routes
  • Delivered packages to customer doorsteps and business offices
  • Maintained upbeat, positive attitude in busy, customer-focused environment
  • Completed rush deliveries on tight timetables to satisfy customer needs

Education

No Degree - Biology

University of Central Arkansas
Conway, AR

Skills

  • EPA certification
  • Piping and tubing
  • Brazing and soldering
  • Parts replacement
  • HVAC and refrigeration systems
  • Electrical troubleshooting
  • Technical troubleshooting
  • Blueprint reading
  • Refrigeration systems
  • Blueprints and specifications
  • System diagnostics
  • Parts inventory management
  • Component troubleshooting
  • Team collaboration
  • Dedicated team player
  • Focused on safety
  • Issue troubleshooting
  • Troubleshooting expertise
  • Plumbing repairs
  • Excellent problem solver

Accomplishments

  • Increased team productivity by training and mentoring new associates
  • Supervised team of seven staff members in relief efforts with Hurricane Harvey aftermath
  • Top performorming maintenance teach year after year
  • Developed a training program for local general maintenance techs
  • In my personal life, I'm an amateur radio operator. As such, I am routinely placed in situations of high pressure problem solving.
  • Well trained in incident command and control structure

Timeline

HVACR Technician

Walmart
10.2023 - Current

Maintenance Technician

Kroger Food Stores
06.2006 - 10.2023

Sales Representative

Coca Cola Enterprises
09.2003 - 06.2006

Delivery Driver

Coca Cola Enterprises
09.1999 - 10.2000

Delivery Driver

Clear Mountain Spring Water
03.1997 - 09.1999

Delivery Driver

Moser Fisher Office Equipment
09.1996 - 10.1997

No Degree - Biology

University of Central Arkansas

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Josh McCoy