Joshua Beaman
Phoenix,AZ
Summary
Adept HVACR Technician and Inside Sales Representative, I excelled at C&H Mechanical by minimizing downtime through advanced diagnostics and enhancing system efficiency with preventative maintenance. I fostered strong client relationships and boosted sales revenue. My continuous professional development and critical thinking abilities ensured up-to-date, tailored HVAC-R solutions.
Overview
9
9
years of professional experience
Work History
HVACR Technician
C&H Mechanical
05.2020 - Current
- Minimized downtime, effectively troubleshooting complex technical problems within HVAC-R units.
- Enhanced system efficiency by conducting regular preventative maintenance tasks on HVAC-R equipment.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Expanded industry knowledge through continuous professional development courses, staying current on emerging technologies and best practices.
- Managed inventory of replacement parts and tools necessary for job completion, reducing delays due to insufficient supplies.
- Collaborated with clients to design custom HVAC-R solutions tailored to their specific needs and budgets.
- Developed lasting client relationships, consistently delivering exceptional service and technical expertise in the HVAC-R field.
- Expedited project completion by efficiently managing time and resources during the installation of new systems.
Inside Sales Representative
Refrigeration Supplies Distributor
01.2015 - 05.2020
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
Education
Mesquite High School
Mesa, AZ2014
Skills
- EPA Certification
- Parts Replacement
- Advanced diagnosis of various complex HVAC-R problems
- Customer Service
- Critical Thinking
- Conflict Resolution
- Client Relations
- Complaint Handling
Timeline
HVACR Technician
C&H Mechanical
05.2020 - Current
Inside Sales Representative
Refrigeration Supplies Distributor
01.2015 - 05.2020
Mesquite High School