Summary
Overview
Work History
Education
Skills
References
Timeline
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Joshua McElhinny

Delray Beach,FL

Summary

High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise in lead generation and closing leads, to building robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.

Overview

5
5
years of professional experience

Work History

Sales Representative

Apex Media Solutions
Pompano Beach, FL
01.2024 - 04.2024
  • Generated new sales leads through cold calling and networking activities.
  • Maintained accurate records of all sales and prospecting activities.
  • Researched competitors' products, prices, and sales techniques.
  • Negotiated pricing contracts with customers to maximize profits.
  • Adhered to established policies and procedures when handling customer accounts.
  • Utilized CRM software tools to track progress of each sale cycle stage.
  • Answered inquiries from prospective customers regarding features of products and services offered.

Sales Manager

Kijo Capital
Delray Beach, FL
05.2023 - 12.2023
  • Established relationships with key clients, while maintaining existing customer base.
  • Created and presented monthly reports to management on sales performance.
  • Managed daily operations of sales department, including supervision of staff members.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Implemented process changes designed to streamline workflow within the department.
  • Assisted senior management in developing long-term strategic goals for the company's growth.

Co-Founder

Pivot Power
Boynton Beach, FL
08.2022 - 05.2023
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Gained strong leadership skills by managing projects from start to finish.
  • Worked well in a team setting, providing support and guidance.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Worked flexible hours across night, weekend, and holiday shifts.

Special Service Team Lead

PODS Enterprises
Reno, NV
01.2019 - 08.2022
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Monitored team performance against targets, taking corrective action where necessary.

Education

BBA - Marketing, Management, Minor in Entrepreneurship

University Of Nevada Reno
Reno, NV
05-2019

Skills

  • Lead Generation
  • Client Account Management
  • Sales closing
  • Account Management
  • Inside and outside sales

References

References available upon request.

Timeline

Sales Representative

Apex Media Solutions
01.2024 - 04.2024

Sales Manager

Kijo Capital
05.2023 - 12.2023

Co-Founder

Pivot Power
08.2022 - 05.2023

Special Service Team Lead

PODS Enterprises
01.2019 - 08.2022

BBA - Marketing, Management, Minor in Entrepreneurship

University Of Nevada Reno
Joshua McElhinny