Josh McGinn
Central Falls
Summary
Versatile professional with extensive experience in retail management and human resources. Proven ability to solve complex problems and adapt to new challenges. Background includes managing a retail pharmacy and supporting HR functions in a fast-paced environment.
Overview
8
8
years of professional experience
Work History
Associate Partner
Amazon
Johnston
12.2017 - 06.2025
- Guided employees in utilizing automated self-service platform for real-time attendance tracking.
- Updated HR databases with changes to employee positions, salaries, and personal information.
- Responded to HR-related inquiries from internal and external stakeholders.
- Enforced HR policies while advising employees on labor regulations and company procedures.
- Addressed inquiries regarding salaries, benefits, and other relevant information.
- Processed and verified personnel documentation to maintain compliance.
Store Manager Rx
CVS Pharmacy
Columbus
03.2019 - 05.2023
- Developed strategies to boost sales and profitability across all departments.
- Assessed operational efficiency in store departments, identifying key improvement areas.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Ensured consistent compliance with safety regulations and company policies.
- Conducted daily operations, including opening, closing, and cash handling procedures.
- Maintained accurate records of employee performance reviews for evaluations.
- Established customer service standards and monitored staff adherence rigorously.
- Recruited, trained, and supervised new employees to cultivate a skilled team.
Education
Bachelor's of Organizational Technology - Business
The University of Toledo
Toledo, OH08-2025
Skills
- Employee training and development
- Customer service excellence
- HR policy enforcement
- Operations management
- Multitasking skills
- Process improvement strategies
- Compliance assurance
References
References available upon request.
Timeline
Store Manager Rx
CVS Pharmacy
03.2019 - 05.2023
Associate Partner
Amazon
12.2017 - 06.2025
Bachelor's of Organizational Technology - Business
The University of Toledo
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