Josh Mims
Clinton,AR
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Title Examiner
ProLand Title Company
Clinton, AR
03.2022 - 07.2024
- Reviewed and analyzed legal documents such as deeds, title abstracts, mortgages, judgments, liens and plats to determine ownership and marketability of real estate.
- Prepared detailed title commitments outlining outstanding encumbrances affecting property title.
- Verified accuracy and completeness of legal documents before closing a transaction.
- Coordinated with lenders, underwriters and clients to answer questions about properties' titles or transactions involving them.
Title Examiner
Cannaday Abstract and Title Company
Clinton, AR
01.2018 - 03.2022
- Reviewed legal documents and prepared title commitments in the same manner as stated above.
- Together with Title Examiner duties, I assumed responsibility over in-house Escrow Company, Clinton Hold 'em.
- Performed all aspects of transactions involving payment of escrow contract, including set-up, receipt of payments from customers, deposit of all monies into local banks, and distributing received funds to sellers.
Medicaid Customer Service Representative
DXC Technology, Hewlett Packard Enterprise
Conway, AR
08.2016 - 01.2018
- Developed positive relationships with customers through friendly interactions via phone, email, and chat, and resolving complaints promptly and efficiently.
- Maintained a high level of professionalism when dealing with difficult customers.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Medical Data Entry Clerk
DXC Technology, Hewlett Packard Enterprise
Conway, AR
12.2015 - 08.2016
- Reviewed source documents for accuracy and completeness before entering the data into the system.
- Updated existing database entries with new information received from physicians.
- Resolved errors or inconsistencies in data entries promptly.
Service Consultant
ArjoHuntleigh
Little Rock, AR
08.2011 - 03.2015
- Made deliveries of vital medical equipment in a timely and efficient manner, including on call, overnight, and weekends.
- Provided excellent customer service by answering customer inquiries, resolving complaints, and demonstrating knowledge of company products and services.
- Performed routine maintenance and quality checks of all equipment prior to each deployment. Together with initiative to conduct analysis of return on investment of equipment.
Bankruptcy Specialist
Wilson and Associates
Little Rock, AR
10.2009 - 08.2011
- Responsible for ensuring client bankruptcy information matched that of the State Trustee. Any discrepancies were researched and corrected.
- Verified and reported information from court documents into the company database for use by attorneys.
- Worked closely with satellite firm to ensure data was received and processed in an efficient and timely manner.
Indirect Support Group Coordinator
Alltel Communications
Little Rock, AR
10.2007 - 10.2009
- Point of contact for National Accounts, the largest dealer accounts. Being responsible for research and handling of commission discrepancies of National Accounts through the use of Business Objects.
- Provided customer support for agents via telephone and email.
- Performed analyst duties, including, but not limited to, researching agent sales figures for inclusion in bonus incentives.
Customer Service Representative
Breitweiser's Meat Market
Benton, AR
09.2001 - 10.2007
- Assisted customers with orders in a retail setting. This included taking orders, cutting meat to order, and preparing orders placed over the phone. Operated cash register as needed.
Education
Bachelor of Arts - History
Univerisity of Arkansas At Little Rock
Little Rock, AR07-2007
Skills
- Documentation Review
- Analytical Skills
- Excellent researching abilities
- Records analysis
- Interpersonal Communication
- Problem-solving abilities
Certification
- Licensed Title Examiner in the State of Arkansas.
References
References available upon request.
Timeline
Title Examiner
ProLand Title Company
03.2022 - 07.2024
Title Examiner
Cannaday Abstract and Title Company
01.2018 - 03.2022
Medicaid Customer Service Representative
DXC Technology, Hewlett Packard Enterprise
08.2016 - 01.2018
Medical Data Entry Clerk
DXC Technology, Hewlett Packard Enterprise
12.2015 - 08.2016
Service Consultant
ArjoHuntleigh
08.2011 - 03.2015
Bankruptcy Specialist
Wilson and Associates
10.2009 - 08.2011
Indirect Support Group Coordinator
Alltel Communications
10.2007 - 10.2009
Customer Service Representative
Breitweiser's Meat Market
09.2001 - 10.2007
Bachelor of Arts - History
Univerisity of Arkansas At Little Rock
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